Description
Job Summary:
We are seeking a proactive E-commerce Analyst to manage digital platforms, optimize sales, and enhance user experience.
Key Highlights:
1. Manage digital platforms and optimize sales
2. Analyze performance and implement marketing strategies
3. Customer service and improvement of user experience
We are looking for an organized, proactive, and analytical E\-commerce Analyst responsible for ensuring the efficient operation of the company's digital platforms, including product listing, performance analysis, customer service, and implementation of strategies that drive sales and optimize user experience.
Responsibilities
* Create, update, and manage product listings and advertisements on platforms.
* Monitor pricing, inventory, sales performance, and departmental KPIs.
* Administer e\-commerce platforms (website, ERP, ANY, and marketplaces).
* Validate system functionality and perform price updates.
* Provide customer support, ensuring excellent service.
* Implement strategies to recover abandoned shopping carts.
* Create product content (descriptions, images, specifications).
* Analyze competitors and suggest pricing adjustments.
* Plan promotional campaigns and propose digital marketing actions.
* Identify improvements in user experience (usability and navigation).
* Collaborate with other departments to ensure efficiency.
* Train new team members in the area.
* Maintain an organized workplace.