Store Manager

Description

Job Summary: We are seeking a communicative and dedicated sales leader, passionate about fashion and people, to manage the team, drive sales, and ensure excellence in customer service. Key Highlights: 1. Team leadership in a collaborative and challenging environment 2. Focus on sales, targets, and people development 3. Autonomy to solve problems and propose improvements **WHO WE ARE?** A brand created for those with a story! In 1991, Audithorium was founded with the mission of creating clothing that combines style, comfort, and quality, reflecting family values and Brazilian tradition. The brand began as a small family business, producing garments in a garage. Over the years, it evolved into a synonym for elegance and sophistication, offering options for all occasions—including a Plus Size line—ensuring everyone finds what they need to dress well. Today, Audithorium operates through a network of licensees across several Brazilian states, including Mato Grosso, Paraná, Rio Grande do Sul, and Santa Catarina. Each store reflects the brand’s commitment to quality, good taste, and customer satisfaction. We are looking for a communicative, dedicated person with passion in their eyes for sales! If you love fashion, enjoy interacting with people, and want to be part of a collaborative and dynamic environment, this opportunity may be right for you! **WHAT YOU WILL DO?** · Monitor individual and collective sales targets, performance metrics, and KPIs for the sales team · Be present on the sales floor, actively engaging in customer approaches and conversions · Create weekly and/or monthly sales contests to boost sales and motivate the team · Ensure excellence in in-store and online customer service, CRM management, conditional sales, store cleanliness and organization, visual merchandising (VM), and window displays · Analyze reports and propose actions to improve store performance · Plan sales campaigns and promotional activities, such as partnerships with other companies · Conduct alignment meetings and training sessions with the team, leading, motivating, and developing staff · Hire, train, and onboard new employees · Deliver feedback, conduct individual follow-ups, and implement recognition initiatives · Resolve conflicts or sensitive situations involving customers and team members · Delegate administrative tasks, including staff scheduling and time-off requests, employee documentation, medical certificates, goods receipt, inspection and organization, and returns · Manage store cash-related responsibilities: deposits, opening/closing balance verification, and expense handling · Attend meetings with partners/executives to align strategies · Submit reports and information to the administrative department and commercial supervision · Ensure implementation of company policies **WHO ARE WE LOOKING FOR?** · A dynamic, proactive individual with a professional attitude · Strong sense of responsibility and initiative · Decision-making ability and owner’s mindset · Skill in developing people and empathetic leadership · Sales-, target-, and results-oriented profile · Strong communication and interpersonal skills · Inquisitive profile, committed to excellence and self-development · Ability to independently solve problems · Flexible availability · Prior experience in retail leadership roles **WHAT WE OFFER?** · Meal allowance/voucher · Attendance bonus · Transportation voucher · Progressive commission based on target achievement · Performance-based incentives · Weekly and/or monthly sales contests · TotalPass + free apps · Free telemedicine/tele-nutrition consultations · Pharmacy discount · SESC partnership (free or discounted access to cultural, sports, leisure, and educational activities, as well as dental services and hotels) · 50% discount on in-store purchases · Birthday day off · Monthly breakfast (once per month) · Birthday celebration · Year-round internal marketing initiatives If you identify with us and want to be part of transforming the fashion world, join our team! Employment type: Full-time, CLT permanent contract Compensation: R$4,000.00 – R$8,000.00 per month Benefits: * Dental insurance * Commercial partnerships and discounts * Free parking * Meal allowance * Transportation allowance