Job Summary: We are looking for an E-commerce Assistant to support Marketplace operations, customer service, product listing, inventory management, and website optimization. Key Highlights: 1. Support Marketplace activities and customer service 2. List products and assist in inventory management 3. Support website optimization and marketing strategies Join us and accelerate your career! We are seeking a new E-commerce Assistant! What will be your main responsibilities? Support Marketplace operations, including listing, sales, and general customer service; Assist in handling customers from the e-commerce platform; List new products, ensuring accuracy and reliability of information; Handle post-sales service, resolving operational issues and addressing customer inquiries after purchase; Support processing of exchanges, returns, and product replacements; Respond to the "Reclame Aqui" platform under team supervision; Assist in inventory management, ensuring continuity; Monitor deliveries and logistics-related demands; Track and gather data on SLAs and delivery quality, reporting to the team for analysis and improvement suggestions; Propose process improvements relevant to your role or area of responsibility; Support website optimization to enhance customer experience and search results (SEO); Support marketing campaigns and strategies. How do you stand out? ‍ ️ * Prior experience in e-commerce is desirable; * Proficiency in basic/intermediate Excel. What benefits will you receive? ⭐ Meal allowance Transportation allowance (for those residing in Gaspar-SC) Fuel allowance (for those not residing in Gaspar-SC) Unimed Regional health insurance (20% covered by the company) On-site medical clinic Uniodonto dental plan – nationwide coverage Decola Corporate Education School – over 800 free courses for you Free psychological counseling; discounts on Plasvale and Círculo products Group life insurance – no cost to the employee ️ Leisure and health partnerships – GNC Cinemas, AREL Association, Unicão Pet, gyms, among others Education partnership – agreements with higher education institutions, postgraduate programs, etc. Childcare allowance (for children up to 2 years old) and school supplies allowance (for school-aged children up to 5th grade of elementary school) Plasvale Colonial Fair and Collaborative Garden ➕ And much more. Sounds great, right? Apply now and #VemSerPlasvale !