Maître

Description

Job Summary: We are seeking a talented Maître with strong leadership skills to coordinate the dining room team, ensure exceptional service, and delight guests and customers. Key Highlights: 1. Lead and coordinate the dining room team to deliver excellent service 2. Ensure the organization and ambiance of the dining room 3. Monitor customer satisfaction and implement corrective actions **We are hiring: Maître** Are you passionate about the art of delighting people and delivering unforgettable experiences? We are looking for a talented **Maître**, with leadership qualities and keen attention to detail, to lead our dining room team and guarantee exceptional service to our guests and customers. **Key Responsibilities:** * Supervise and coordinate the team of waiters, busboys, and attendants, assigning tasks and ensuring adherence to service standards. * Greet customers and guests, escorting\-them to their tables and ensuring courteous, personalized service. * Ensure proper organization, cleanliness, and ambiance of the dining room and service areas. * Manage reservations, events, and special requests, coordinating with the kitchen, bar, and other departments. * Train and guide staff on best practices in customer service, etiquette, and product knowledge. * Supervise service flow, identifying and resolving potential service failures. * Support cost management and control of supplies related to dining room service. * Monitor customer satisfaction and implement corrective actions when necessary. * Participate in operational meetings and contribute to process and menu improvements. **Requirements:** * Prior experience as a Maître, Head Waiter, or similar role in hospitality or gastronomy. * Knowledge of à la carte, buffet, and event service techniques. * Strong communication skills, professional demeanor, and leadership abilities. * Knowledge of wines and beverages is a plus. * Availability to work flexible hours, including weekends and holidays. **Desired Competencies:** * Leadership and teamwork * Courtesy and empathy * Organization and attention to detail * Agility in decision\-making * Results\-oriented mindset and customer satisfaction focus **Benefits** * Meal Allowance Card: R$300.00 * Attendance Bonus (basic food basket) * Health Insurance (after 3 months) * Pharmacy Benefit Plan (after 3 months) * Dental Insurance * Study Grant up to 50% (after 6 months) * SESC Benefit Plan * Life Insurance * Accommodation Discount across the Network * Monthly Social Event * Birthday Day Off * TotalPass * Performance\-based Bonus / Occupancy Bonus (after 3 months) **How to Apply:** Send an updated resume with your **salary expectation** to subgerente@liwehotels.com.br, indicating the position you are applying for in the subject line. Example: “Vacancy – **Maître**”. Employment Type: Permanent CLT Employment Type: Permanent CLT Compensation: R$3\.500,00 \- R$4\.000,00 per month Benefits: * Medical Assistance * Life Insurance * Meal Allowance * Transportation Allowance