Customer Support Assistant

Description

Job Summary: ICA SELECT LTDA is seeking a Customer Support Assistant to work in a dynamic and collaborative environment, handling customer inquiries and documenting issues. Key Highlights: 1. Opportunity to contribute to a dynamic and collaborative environment 2. Access to professional development training 3. Opportunity for growth within the company ICA SELECT LTDA is seeking a Customer Support Assistant to work at our headquarters. This position offers an opportunity to contribute to a dynamic and collaborative work environment. **Responsibilities:** * Answer customer phone calls; * Manage support emails; * Document issues and solutions; * Collaborate with internal teams; * Monitor issue resolution processes. **Requirements:** * Experience in customer service; * Knowledge of support systems; * Ability to communicate clearly and concisely; * Organizational skills and attention to detail. **Benefits:** * We offer a collaborative work environment; * You will have access to professional development training; * Opportunity for growth within the company. ICA SELECT LTDA values diversity and seeks candidates who align with our mission of delivering high-quality support. Minimum Education: High School Diploma (Secondary Education)