Description
Job Summary:
A commercial automation and IT company is seeking a Technical Support Analyst to provide customer support, resolve system issues, and guide users on software usage.
Key Highlights:
1. Providing contractual customer support for the company's software.
2. Resolving system issues and guiding users on software usage.
3. Logging and tracking support tickets.
A commercial automation and IT company is seeking a Technical Support Analyst in Brusque (Jardim Maluche).
**Responsibilities:**
Provide contractual customer support for our software. Resolve system issues. Guide users on software usage. Log and track support tickets. Position based in Brusque / SC.
Previous experience as a Technical Support Specialist, Technical Support Technician, Help Desk Analyst, or Technical Support Consultant may indicate alignment with some responsibilities of this role.
**Desired Qualifications:**
**Education:** Bachelor's degree completed
**Experience:** Relevant experience required
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* Employment Type: Full-time \- On-site.
* Schedule: Full-time
* Working Hours: To be determined.