Secretary

Description

Job Summary: Real Estate Secretary: Supports store operations, office organization, commercial support to real estate agents, property and system management, administrative planning and routines, photo management and interface with marketing, contributes to internal team climate and events, and supports marketing in daily operations. Key Highlights: 1. Essential support for the store's daily operations and assistance to real estate agents 2. Management and standardization of properties and systems for real estate marketing 3. Active contribution to team environment and organization of internal events 1\. STORE OPERATIONS (OPENING AND CLOSING) Responsible for preparing and maintaining the store in full operation: **Opening and organizing the environment (internal and external).** Air conditioning, coffee, and restocking supplies (water, consumables). **Daily demand review (WhatsApp and Notion).** Store organization and closing at the end of the workday. 2\. OFFICE ORGANIZATION AND MAINTENANCE Ensures the store remains fully functional and well-presented: **Supply control (monthly and weekly purchases).** Monitoring cleaning and organization. **Requesting and tracking maintenance tasks.** Interface with finance and management for operational needs. 3\. COMMERCIAL SUPPORT TO REAL ESTATE AGENTS Directly supports sales operations: CRI Real Estate Solutions \| Human Resources Page 1 JOB DESCRIPTION Real Estate Solutions Internal Use \| Human Resources **Assistance with registrations, scheduling, and pipeline advancement.** Room organization and support during client meetings. **Updating and responding to agent requests.** 4\. PROPERTY AND SYSTEM MANAGEMENT Responsible for quality and updating of commercial information: Property registration and updates. **Standardization of listings on the portal.** Updating spreadsheets and internal controls. **Maintenance of strategic data (e.g., DWV).** 5\. PHOTO MANAGEMENT AND INTERFACE WITH MARKETING Organizes the content production workflow for properties: Scheduling and tracking photo shoots. **Alignment with agents and internal communication.** Photo organization, submission, and publication. **Updating controls and status.** 6\. ADMINISTRATIVE PLANNING AND ROUTINES Helps structure the team’s operations: Organizing tasks in Notion. **Updating operational spreadsheets.** Preparing the weekly agent schedule. 7\. TEAM CLIMATE, EVENTS, AND INTERNAL EXPERIENCE CRI Real Estate Solutions \| Human Resources Page 2 JOB DESCRIPTION Real Estate Solutions Internal Use \| Human Resources Contributes to team environment and culture: **Organizing birthdays and commemorative dates.** Supporting internal events and meetings. **Preparing reception (coffee, fruits, etc.).** 8\. HOW THE SECRETARY SUPPORTS MARKETING IN DAILY OPERATIONS Property Registration Standardization The Secretary reviews and standardizes property listings according to Marketing-defined guidelines, including properties from stores and those registered by agents. Deadline for Reviewing Agent-Submitted Properties Properties submitted by agents must be reviewed and standardized by the Secretary within two business days to prevent delays in publishing and promotion. Photo Inclusion in Listings As soon as photos are published in group chats, the Secretary must add them to the respective property listing as quickly as possible. This agility is essential to prevent delays in agent publications due to missing images. Tracking Standardized Properties After completing the review process, the Secretary records in a spreadsheet which properties meet standards and are ready for publication. Submission of Properties to Marketing The Secretary must forward only properties that are 100% complete—information reviewed, photos added, and listings properly standardized—to Marketing. Website Publication Once the property is finalized and marked as complete in the spreadsheet, Marketing—via Victoria—performs only the website publication, without needing to correct or supplement the listing. Property Updates and Deactivation The Secretary informs Marketing about properties requiring updates, removal from the website, or deactivation due to reasons such as sale, unavailability, or changes in commercial conditions. CRI Real Estate Solutions \| Human Resources Page 3 JOB DESCRIPTION Real Estate Solutions Internal Use \| Human Resources Commitment to Portfolio Updates The Secretary must monitor property availability and ensure sold or unavailable units are not left active on the CRI website. Property Registration for Campaigns When requested by Marketing, the Secretary performs full registration of properties designated for advertising campaigns or company channel promotions. Operational Support to Marketing The Secretary assists Marketing with operational tasks within its scope, such as receiving orders, organizing materials, and supporting internal activities. Event Support At company-hosted events, the Secretary supports Marketing in organizing and preparing spaces, receiving materials, and fulfilling other necessary requirements for event execution. Compensation: R$2\.500,00 per month Benefits: * Fuel allowance * Free parking * Meal voucher Workplace: On-site