A well-established company with over 35 years of operation is seeking a professional to provide customer and corporate support, with a focus on scheduling and strategic calendar management in the healthcare sector. ### **Key Responsibilities** * Customer and corporate support via telephone, WhatsApp, e-mail, and digital channels; * Scheduling of exams, consultations, and procedures; * Relationship management and support for contracted companies, individual customers, and accredited clinics; * Guidance on required documentation, deadlines, and exam preparation (e.g., fasting); * Strategic organization and management of calendars; * Confirmation of scheduled exams to reduce no-shows; * Support for rescheduling, cancellations, and calendar adjustments; * Data entry and system updates; * Monitoring of exam execution and identification of potential bottlenecks; * Ensuring courteous, empathetic, and efficient service. ### **Requirements** * Strong verbal and written communication skills; * Organizational and time-management skills; * Proactivity and sense of responsibility; * Ability to work under pressure and handle high call volumes; * Quick learning ability; * Attention to detail; * Proficient typing skills. ### **Desired Knowledge** * Experience with telephone and digital channel support (WhatsApp Business, e-mail, chat); * Basic understanding of calendar management; * Ability to handle multiple concurrent interactions. ### **Working Hours** * **Monday to Friday** ### **Benefits** * Meal allowance; * On-site cafeteria; * Transportation allowance; * Health insurance plan; * Wellhub; * Telemedicine; * Basic food basket; * Telepsychology. ### **Salary** * **R$ 1.830,23** Minimum Education Level: High School (Secondary Education)