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Job Summary: Join the Clube Candeias team — a leading reference in tourism and leisure — and embark on an exciting career where fun and professionalism go hand in hand. Key Highlights: 1. Professional growth opportunities 2. Dynamic and collaborative environment 3. Stimulating challenges Become part of Clube Candeias’ successful team! Congratulations! You’re about to take a step toward an exciting career at Clube Candeias, where fun and professionalism go hand in hand. If you’re passionate about tourism, hospitality, and committed to making a difference in the lives of thousands of people, this is your opportunity! ✨ Who are we? Clube Candeias is one of the leading references in the tourism and leisure segment, with over 58 years of market experience. Our mission is to provide our members with unforgettable moments of rest, leisure, and travel through a network of owned and carefully selected partner hotels and resorts. Why join the Clube Candeias team? By joining our team, you’ll gain access to a dynamic and collaborative environment where your ideas and passion for tourism will be valued. Additionally, we offer: Growth opportunities: We strive to develop our employees’ potential by encouraging continuous learning and professional advancement. Exclusive benefits: Our employees enjoy special advantages, such as discounts on accommodations, travel packages, and cultural events. Stimulating challenges: Here, every day presents an opportunity to tackle new challenges and devise innovative solutions to delight our customers. Join our team! We are seeking dedicated and enthusiastic professionals to join our successful team. If you’re driven by a passion for delivering extraordinary experiences in the world of tourism, become part of the Clube Candeias family! Apply now and launch your career toward professional success! Learn more about us at: www.clubecandeias.com/trabalhe\-conosco **Responsibilities and Duties:** * Provide first-level technical support to users, resolving issues related to hardware, software, operating systems, and networks; * Assist with configuration, installation, and maintenance of equipment and software; * Record and document incidents and support requests in a ticket management system; * Collaborate with the IT team to identify trends and improvements in support services; * Deliver basic user training to ensure effective use of technology and systems; * Contribute to maintaining and updating the knowledge base. **Requirements and Qualifications:** * Bachelor’s or technical degree in Information Technology, Information Systems, or related fields; * Basic knowledge of operating systems (Windows, macOS, Linux) and productivity applications (Microsoft Office, G Suite); * Problem-solving skills and ability to learn quickly; * Excellent verbal and written communication skills; * Strong desire to build a career in IT support. **Additional Information:** * Remuneration: R$3\.809; * Working Hours: Monday to Thursday, 08:00–18:00; Friday, 08:00–17:00; * Meal Allowance: R$ 650.00 monthly via Caju card; * Transportation Benefit: As stipulated by law; * Parking: The company provides private parking for cars and motorcycles; * Life Insurance: Provided by Porto Seguro; * Health Plan: After probation period, Unimed APS health plan — 50% co-payment for procedures listed in the Unimed fee schedule. Coverage extends to dependents; * Dental Plan: After probation period, Uniodonto dental plan — no co-payment. Coverage extends to dependents; * Conexa Saúde: One free remote telemedicine consultation per month and one free remote psychology consultation per month via the Conexa Saúde app; * DayOff: Birthday Day Off (one paid day off), usable within 30 (thirty) business days from the birthday date. * Courtesy Stay: Two complimentary overnight stays for two people at our facilities, valid during low season and usable within 12 months from the company anniversary date; * Accommodation: Employees may stay at our facilities enjoying the same benefits as members; * Membership: Special membership rates for employees.
