Job Summary: We are seeking an IT Support Assistant to support technology operational routines, ensuring agility and quality in user support. Key Highlights: 1. Ideal for those eager to learn and grow in the IT field 2. Position with high operational demand and a collaborative profile 3. Basic technical support and assistance in system configuration **Ex Soluções Tributárias specializes in recovering tax credits and implementing intelligent, secure, and innovative tax solutions. We focus on results, supporting companies in improving their tax performance through an integrated team spanning tax, accounting, and technology areas.** **We have already helped over 7\.000 companies transform tax complexity into competitive advantage.** We are looking for an **IT Support Assistant** to support our technology operational routines, ensuring agility, organization, and quality in user support. This person will be responsible for providing initial technical support for daily operational issues, contributing to the smooth operation of the company's systems and equipment. This is a position with high operational demand, ideal for those eager to learn, develop in the IT field, and grow alongside the company. We seek a trainable candidate with a collaborative, organized profile and strong communication skills. Responsibilities: * Collection of SPED files and tax documentation * Preparation of preliminary drafts * Verification of digital certificates and powers of attorney for SPED submissions * Handling basic-level technical support tickets * Assistance in configuring computers, systems, and access permissions * In-person and remote user support * Ticket registration, tracking, and organization * Support in equipment maintenance and daily IT department operations Benefits: * Meal allowance * Transportation allowance * Dental plan * Nutritional and psychological support allowance * SESC membership benefits Work Schedule: Monday to Thursday: 8:00 AM to 12:00 PM and 1:00 PM to 6:00 PM. Friday: 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM. Job Type: Full-time, Permanent CLT contract Location: Balneário Camboriú\-SC
João Silva
Indeed · HR
João Silva
Indeed · HR
