Description
Job Summary:
The professional will be responsible for debt collection, sending documents, recording payments, processing banking transactions, and updating systems.
Key Highlights:
1. Handling collections and customer service.
2. Responsibility for banking processes and system updates.
3. Management of delinquency records and audit of reports.
1\. Contact customers to collect outstanding debts, following departmental guidelines;
2\. Send updated bank slips and collection documents as requested by customers;
3\. Issue receipts and record payments made at the units;
4\. Process bank remittance and return files;
5\. Update the system with basic payment and negotiation information;
6\. Identify and reconcile payments made via deposit and credit card;
7\. Address simple customer inquiries regarding billing and collections;
8\. Add or remove delinquency records in the system according to defined criteria;
9\. Audit bank reports ("francesinha") for data verification;
Employment Type: Full-time CLT
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Food allowance
* Meal allowance
* Transportation allowance
Work Location: On-site