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Senior Support Analyst (4)
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil
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Description

Description: * Bachelor's degree completed or in progress in Information Technology, Information Systems, Networks, Engineering, or related fields. * Experience with Microsoft Azure Cloud. * Experience in cloud migration and implementation projects. * Knowledge of DRP, contingency policies, and disaster recovery. * Experience with Backup solutions (Cloud and On\-Premise). * Administration of Windows Server and Linux. * Knowledge of Active Directory, DNS, and GPO. * Experience with virtualization (VMware and/or Hyper\-V). * Knowledge of networking (VLAN, firewall, IP, routing). * Experience with Microsoft 365, MS Endpoint (Intune), and PowerShell. Behavioral Competencies * Strong organizational and planning skills. * Analytical profile oriented toward problem solving. * Good communication skills for collaboration with technical teams and stakeholders. * Proactivity and sense of responsibility. * Ability to handle multiple demands and projects simultaneously. * Work on infrastructure projects in Cloud (Azure) and On\-Premise environments. * Participate in File Server migration, DRP (Disaster Recovery Plan), Backup, and contingency solution projects. * Conduct technical analyses, planning, validations, and implementation testing. * Provide technical support across various project fronts, ensuring timely delivery and compliance with agreed requirements. * Develop and maintain technical documentation, architectures, manuals, and operational procedures. Administrative and Control Tasks * Develop and update schedules, action plans, and status reports. * Manage demand tracking, backlog monitoring, and activity prioritization. * Monitor vendors, contracts, and requests related to IT infrastructure. * Ensure adherence to internal processes, technical standards, and governance best practices. 251231020249609046

Source:  indeed View original post
João Silva
Indeed · HR

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