**Mission** Ensure, maintain, and continuously improve the ISO 9001 Quality Management System, the SASSMAQ system, and other applicable certifications, guaranteeing compliance, process standardization, and continuous improvement in transportation and warehousing services. **Activities** Responsible for ensuring that the company's services meet established standards by implementing and supervising quality procedures throughout operations. Identify and address non-conformities and deviations in transportation and warehousing processes, leading necessary corrective and preventive actions. Perform data analysis to support improvement recommendations, and monitor internal processes through quality audits and process audits. Support internal and external ISO 9001 and SASSMAQ audits, ensuring compliance with standards and requirements. Lead field problem resolution projects using advanced quality tools such as MASP, 8D, and Lean methodologies, aiming to increase customer satisfaction. Participate in the development of new projects by providing information and performance indicators related to service quality. Support internal department processes by monitoring performance indicators and feedback for continuous improvement. Coordinate Quality activities and ensure compliance with applicable regulations across company units. Conduct internal training sessions, courses, and lectures on Quality topics, including ISO 9001, ISO 14001, and SASSMAQ, promoting and disseminating the Integrated Management System Policy (Quality, Environment, Health, and Safety). Provide technical support to the Quality team, strengthening the culture of integrated management. Requirements: **Minimum Education** Bachelor's degree in Administration or Quality Management. **Desired Education** Postgraduate degree in Quality Management. **Desired Knowledge** Intermediate English. Non-conformity handling (advanced level). Problem analysis and solving tools: MASP, 8D, and Lean tools (advanced level). Process auditing (advanced level). Office Suite (advanced level). Internal SASSMAQ Auditor (intermediate level – preferred). Internal ISO 9001 Auditor (advanced level – preferred). Benefits Tecadi Benefits Medical and Dental Plans No monthly fees, offering access to high-quality medical and dental care. HSPW – Mental and Nutritional Health Psychological and nutritional support, promoting emotional and physical well-being for employees. On-site Cafeteria Convenient meals at the workplace. Flash Card Food Allowance * Fuel Allowance Life Insurance Coverage for unexpected events, providing greater security for employees. Private Parking Easy access to the workplace, with available parking spaces for employees. Citizen Company Maternity Leave Extended maternity leave up to 180 days (6 months), in addition to the legal 120-day period, allowing more time to care for the newborn. Paternity Leave ‍‍ Extended paternity leave up to 20 days (beyond the legally mandated 5 days), providing fathers more time to support their child's early development. SESC Membership Benefit providing access to SESC, with leisure, cultural, health, and educational options for employees and their dependents. We value inclusion! We have open positions for PWDs (People with Disabilities). Join us and contribute to our success!