Description
Job Summary:
Responsible for customer service at the cash register, delivery order management, delivery flow control, and workplace organization.
Key Highlights:
1. Customer service and cash register operation.
2. Order management and delivery logistics.
3. Workplace organization and customer support.
**Responsibilities:**
Responsible for customer service at the cash register, including cash register opening and closing, order registration, and payment collection (cash, card, and PIX). Direct involvement with delivery platforms—especially iFood—for order management, item verification, order slip organization, and delivery flow monitoring.
Order control via system to ensure prompt and accurate dispatch. Communication with kitchen staff and delivery personnel to guarantee adherence to deadlines. Customer support for inquiries, order cancellations, or adjustments made through the app.
Workplace organization, cash reconciliation, and daily sales report generation. Experience with point-of-sale (POS) systems and familiarity with delivery routines are essential.
**Requirements:**
* Completed high school education;
* Customer service experience;
* Availability to work on a rotating 6x1 schedule, including weekends and holidays.
**Benefits:**
Meal allowance at the company;
Transportation allowance;
Attendance bonus;
Performance evaluation.
Employment type: Full-time CLT
Salary: R$2.000,00 - R$2.300,00 per month
Benefits:
* Transportation allowance
Experience:
* Cash register operation (preferred)
Work location: On-site