Process Analyst (Lean Office)

Description

Job Summary: Opportunity for a Process Analyst to evolve process maturity, combining Lean Office, data analysis, and strategic AI use to strengthen process governance. Key Highlights: 1. Drive the evolution of the organization's process maturity 2. Strengthen process governance and increase operational efficiency 3. Support the business's digital transformation with Lean, data, and AI Because the challenge of developing the best solutions to drive the business of thousands of companies is also what motivates us to transform our ideas into results, creating great experiences for our people and evolving the tech ecosystem. A GPTW-certified company that takes pride in its people and strives to offer growth, learning, and diversity-focused journeys—embracing diversity of people and perspectives. Because it’s more than just a job—it’s a role at Senior. **ABOUT THE CHALLENGE:** We have an opportunity for a Process Analyst to drive the evolution of the organization's process maturity, combining Lean Office, data analysis, and strategic AI use. This position is critical to strengthening process governance, increasing operational efficiency, and supporting the business's digital transformation. **Key Responsibilities:** * Conduct process mapping (AS IS and TO BE); * Perform Value Stream Mapping (VSM) with a focus on waste elimination; * Apply Lean concepts for continuous improvement and efficiency gains; * Structure root cause analyses (PDCA, A3, 5 Whys); * Analyze operational data to support decision-making and prioritization; * Build dashboards and process performance indicators; * Support automation using low-code and no-code tools; * Leverage AI to assist in process structuring, analysis, and improvement **WHAT WE EXPECT FROM YOU:** * Practical experience in Lean Office process mapping and improvement; * Experience with Lean Office and Value Stream Mapping; * Data-oriented analytical capability; * Experience building dashboards; * Familiarity with low-code / no-code automation. **WHAT COULD ENHANCE YOUR APPLICATION:** * Python applied to data analysis. * Generative AI applied to processes. * Experience in certified environments (e.g., ISO 9001 or similar). **Our Benefits:** * Health and dental insurance; * Life insurance; * PPLR — Profit and Results Sharing; * Wiipo Card with flexible benefits; * Wiipo Club with exclusive discounts and advantages; * TotalPass — Gym and wellness benefit; * OnHappy — Travel benefits and advantages; * Banked hours; * Citizen Company: Extended maternity and paternity leave; * Birth assistance; * PET assistance; * Senior Corporate University; * Career development plan. **Our Senior Way of Being:** Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality because experiences and perspectives are unique, offering opportunities inclusive of diverse people and thoughts. This is how we achieve outstanding results—driving client success through the dedication of incredible people. These details are specific to this opportunity, but you can explore all our openings and learn more about being part of Senior on our careers page: senior.com.br/carreiras **We Are More Senior!** We are a Brazilian company recognized as one of the country’s largest software developers for management solutions. With over 35 years of history and nationwide presence, we drive the digital transformation of thousands of companies through technology. We expanded internationally with the acquisition of a company in Colombia, reinforcing our footprint across Latin America. The quality of our solutions stems from the work of over 3\.600 professionals and a comprehensive portfolio focused on high performance. Guided by our purpose—to Empower People and Accelerate Businesses—we’ve been recognized eight times as a Great Place to Work®. We continue growing consistently, valuing people, culture, and collaboration—because accelerating the future is part of who we are. Discover more about us at **www.senior.com.br**, or follow our content on social media: