Customer Support Analyst - Logistics

Description

Job Summary: Opportunity to work in customer service, system updates, and delivery tracking, requiring organization and strong communication skills. Key Highlights: 1. Multichannel customer service 2. Focus on organization and attention to detail 3. Teamwork and good communication Responsibilities: Customer service via phone, email, and WhatsApp. Update information in the system; Respond to service tickets; Track deliveries and perform other departmental duties. Requirements: Bachelor's degree completed or in progress in Business Administration, Logistics, or related fields; Experience in customer service. Intermediate Excel skills; Organization, attention to detail, analytical ability, agility, responsibility, ethics, and commitment; Strong communication skills and ability to work effectively in a team. Working Hours: Monday to Friday, from 8:00 AM to 12:00 PM and from 1:00 PM to 5:48 PM. Compensation: R$3,000 Benefits: Meal allowance R$35.00 per working day + bonus of R$150.00 (if performance criteria are met) Employment Type: Permanent CLT contract Salary: Starting at R$3,000.00 per month Benefits: * Meal allowance * Food allowance