Our team is made up of people with passion and a desire to make a difference. With 14 years of experience, we are specialists in real estate development and urban planning, bringing a new concept of housing that reflects the contemporary lifestyle through unique projects connected to nature and featuring original architecture. Our headquarters is located in Itapema/SC, and we also operate in Balneário Camboriú, Camboriú, Itajaí, Navegantes, and Porto Belo. **ABOUT THE OPPORTUNITY!** * Monitoring and resolution of tickets opened in Zendesk; * Coordination of tickets together with the Customer Relations department and management of post-construction costs; * Management of post-construction ticket resolution indicators; * Hiring of labor; * Management of materials and labor for resolving tickets, as well as alignment meetings with condominium managers and responsible parties; * Addressing demands directed by management; * Preparation of schedules for resolving pending issues. **WHAT WE EXPECT FROM YOU:** * Degree in Civil Engineering; * AutoCAD; * Ability to read technical drawings; * Experience with Sienge will be a differentiator; * Valid CNH (driver's license) required; * Proficiency in Office Suite; * Good communication skills; * Flexibility with working hours; * Teamwork capability; * Organization and commitment; * Dynamism.