***Customer Training and Support*** ***Responsibilities:*** Provide proactive and responsive customer support through available channels (phone, email, chat), assisting customers in using the Sensum system and/or achieving their desired outcomes; Assist with and/or configure the system according to applicable tax regulations so that customers can perform their intended fiscal operations; Carry out system installation and configuration on servers and workstations; Produce supplementary or auxiliary system documentation (text, video, audio, etc.); Perform administrative tasks required by the department. ***Professional Requirements:*** Knowledge of administrative, financial, or production processes. ***Preferred Qualifications:*** Familiarity with tax regulations (taxes, SPED); Bachelor’s degree completed or in progress in Administration, Accounting, Economics, or Production Engineering; Professional experience at an accounting firm; Experience calculating and determining taxes. ***Personal Requirements:*** Residence in Itajaí or nearby areas. ***Benefits:*** · Genuine opportunities for professional and personal growth, with recognition based on merit; · Transportation allowance, parking, on-site lunch at no cost, Unimed*, life insurance, pharmacy discount program, Sesc membership; · Excellent work environment featuring a game room and a zen room with bean bags for relaxation; · Internal events held on special occasions; · Free espresso coffee. Job Type: Full-time, Permanent (CLT) — On-site — Itajaí-SC To apply, visit our website via the link: https://vagas.sensum.inf.br/vagas/ Also feel free to learn more about us by visiting our blog : ) Job Type: Full-time, Permanent (CLT) Salary: R$2,200.00 – R$3,000.00 per month Benefits: * Medical assistance * Discount programs and commercial partnerships * Free parking * Life insurance * Transportation allowance Work Location: On-site