Job Summary: Join Portobello Shop’s Officina team to transform spaces and delight people, working at the intersection of design, technology, and retail excellence. Key Highlights: 1. Excellent customer service and customer delight 2. Develop negotiation and specifier relationship skills 3. Create detailed project drawings in compliance with technical standards Join Portobello Shop’s **Officina** team — a globally recognized brand in innovative and comprehensive tile and surfacing solutions. As Brazil’s largest specialized retail network, we have pursued our purpose of **transforming spaces** and **delighting people** since 1998. Here, you shape the next step of your career in an **agile and dynamic environment**. If you’re passionate about retail, design, and technology; driven by outstanding delivery; and guided by customer satisfaction — this is where you belong. Join us in shaping the future of design at Portobello Shop! **Responsibilities and Duties** * Deliver excellent service and customer delight to foster loyalty; * Master and stay up-to-date on the product portfolio (including sales, application, and technical support); * Develop negotiation and specifier relationship skills (architects and *designers*); * Perform project detailing and technical drawings to ensure precise installation guidance; * Use *software* such as SketchUp and Gabster for project development; * Create detailed drawings (perspectives, sections, annotations) in compliance with technical standards (ABNT). **Requirements and Qualifications** * Education: Bachelor’s degree completed or nearing completion, preferably in Architecture and Urban Planning or Interior Design; * Industry Experience: Prior experience in sales and customer service at high-end tile, decoration, or home/construction retail stores; * Technical Knowledge; * Proficiency in sales and negotiation techniques; * Proficiency in Microsoft Office (or Google Workspace); * Practical knowledge of project and detailing *software*, especially SketchUp and Gabster; * Valid driver’s license and personal vehicle for client visits and site supervision. **Additional Information** **WHAT WE OFFER TO PORTOBELLO LOVERS:** * Medical and dental assistance; * Life insurance; * Meal allowance; * Transportation allowance; * Vacation bonus; * Pharmacy assistance; * Dependent care assistance for persons with disabilities; * Wellhub (wellness platform); * Birthday day off; * Discount on Portobello products; * Discount network — partnerships with various institutions; * Profit and Results Sharing Program; * Aprende Shop (online learning platform); * Professional Training and Development Programs. **Work Location**: Base factory in Tijucas/SC. No fixed workplace; constant mobility required. **Working Hours:** Monday to Friday, 9:00 AM to 6:48 PM | 1-hour break **All our positions are also open to people with disabilities.** **Shape the future of design! Join us as \#portobellolover** **SINCE 1998, WE’VE GREW WITH ONE PURPOSE: TRANSFORM SPACES AND DELIGHT PEOPLE** We are Portobello Shop, the retail brand of Portobello Group. With over 160 stores, we lead innovation and design of comprehensive surfacing solutions in Brazil — and beyond: together, we are a global reference in the industry. Our mantra — “**We live retail, delight customers, and are driven by data**” — keeps us moving amid challenges and opportunities. This is how we shape the future of design: offering a free space where our teams make a difference. United by our desire to delight, **we bet on diversity — of people, ideas, and cultures — to create with excellence while growing together.** So if you’re also passionate about design, innovation, and technology; driven by outstanding delivery; and guided by customer satisfaction — this is where you belong. Here, you design your next career step. \#PortobelloShop \#PortobelloLover \#FuturodoDesign
João Silva
Indeed · HR
João Silva
Indeed · HR
