Bakery Assistant

Description

Job Summary: A professional responsible for assisting in the preparation of bread, savory snacks, and doughs; providing customer service; and organizing the bakery department. Key Highlights: 1. Personalized customer service at the bakery counter 2. Preparation and handling of bread, savory snacks, and doughs 3. Organization and maintenance of sector hygiene About Us GTOP comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2,000 employees, 300 checkouts, and 35,000 m² of sales area. JOB RESPONSIBILITIES Assist in preparing bread, savory snacks, and doughs by sorting and handling ingredients, processing food items, keeping them organized, visually appealing, and properly packaged according to established standards, following production schedules and protocols; additionally, provide customer service and sales—offering products, clarifying inquiries—in accordance with company rules, the Good Practices Manual, hygiene and safety regulations, and established standards and targets. ACTIVITIES TO BE PERFORMED Contribute to store sales through strategic product display and provide personalized customer service at the counter; when necessary, advise customers on product types and derivatives; prepare, package, weigh, and deliver products to customers; Support the production of various bakery-related products by baking, frying, cutting, preparing, and packaging items, adhering to production schedules and protocols, company rules, the Good Practices Manual, hygiene and safety regulations, and established standards and targets; Enhance customer service efficiency by continuously restocking product display counters and ensuring accurate pricing in compliance with pre-established rules and standards; Boost sector sales through attractive and distinctive product displays and effective customer relationship management; Help reduce losses by correctly organizing displays according to FIFO (First-Expired, First-Out) principles and producing forecasted quantities per production schedules, protocols, and recipes; Monitor product appearance, expiration dates, and displayed prices through daily inspections, and promptly remove damaged, expired, or unlabeled products; Assist in receiving and transporting products, and prepare and store them in appropriate locations; Support inventory counts, controls, and stocktaking activities; Maintain sector organization, cleanliness, and equipment/utensil hygiene by performing daily sanitation procedures, and request equipment adjustments or maintenance as needed; Process customer payments at the bakery cash register when required; Support the integration and orientation of new employees whenever necessary; Assist in related activities as needed; Requirements **Minimum Academic Qualification:** Completed elementary education Up-to-date vaccination record **Additional Information:** 100% in-person position **Work Location:** Rua Gustavo Zimmermann, 1365, Itoupava Central - Blumenau, SC **Working Hours:** 6:00 AM to 2:20 PM (1-hour break) Compensation allowance for Sundays worked **Benefits:** Attendance Bonus Transportation Voucher Childcare Assistance Rede TOP Store Shopping Benefits Life Insurance Health Plan Dental Plan Cafeteria with snacks/coffee Disciplinary Evaluation Professional Advancement