Operations Coordinator

**Job Mission** Ensure excellence in the post-sales experience by translating the CSA strategy into operations — with engaged teams, healthy metric
- Lead operational teams
- Drive KPI performance
- Competitive benefits package

Job Summary: The professional will act as strategic and operational support to the Commercial Directorate, managing the agenda, organizing meetings, and supporting commercial routines and governance. Key Highlights: 1. Strategic and operational support to the Commercial Directorate 2. Management of the commercial agenda and organization of meetings 3. Support in standardizing routines and commercial governance Our client seeks a professional to work as an Executive Commercial Backoffice **Responsibilities:** Act as strategic and operational support to the Commercial Directorate; Manage the Commercial Director's commercial agenda, including meetings, visits, sales commitments, and travel; Organize commercial meetings and prepare performance materials; Screen and prioritize requests directed to the Commercial Directorate; Serve as the daily interface between the Commercial Directorate and commercial managers; Ensure continuity of commercial operations in the absence of the Commercial Director; Support managers in executing sales routines and organizing commercial on-call shifts; Centralize and organize strategic information from the commercial area; Monitor performance indicators, sales funnel, reservations, contract cancellations, and conversions; Support the organization of shift schedules, targets, and commercial campaigns; Ensure compliance with commercial processes and deadlines; Support standardization of sales routines and commercial governance; Act as the focal point between sales teams and management; Support results analysis; Identify bottlenecks in the commercial process; Suggest operational improvements aimed at enhancing performance and results. **Requirements:** Bachelor's degree in Business Administration, Commercial Management, Marketing, or related fields; Experience in commercial operations, sales coordination, commercial backoffice, or support to the Commercial Directorate; Strong commercial-operational profile; Organization and sense of priority; Firm and clear communication; Executive demeanor; Ability to execute quickly; Goal- and results-oriented mindset; Autonomy and adaptability; Interpersonal skills; Conflict management; **Preferred Qualification:** Experience in the real estate and/or development sector. **Employment Type:** Individual contractor (PJ). **Working Hours:** Monday to Thursday: 8:00 AM – 12:00 PM and 1:00 PM – 6:00 PM Friday: 8:00 AM – 12:00 PM and 1:00 PM – 5:00 PM **Work Location:** **Neighborhood:** Morretes **City:** Itapema **State:** SC

João Silva
Indeed · HR