




Job Summary: Responsible for developing and implementing customer relationship strategies, portfolio management, and financial consulting for cooperative members. Key Highlights: 1. Development and implementation of customer relationship strategies 2. Management of product and service portfolio, including legal entities (PJ) 3. Financial consulting focused on the cooperative member’s needs and outcomes **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 a.m. to 5:00 p.m., with a 1-hour break **Level:** Professional **Employment Type:** Permanent – CLT * Responsible for developing and implementing customer relationship strategies, including management of the product and service portfolio, support to business teams and related PA processes—particularly for PJ clients—through marketing of existing portfolio products and services, as well as delivery of financial consulting focused on the cooperative member’s needs and the cooperative’s outcomes, aiming at profitability and portfolio expansion, promoting service quality, efficiency and standardization, achievement of established targets, and provision of product and service solutions aligned with client expectations and loyalty within the manager’s area of responsibility. **Requirements:** Completed or ongoing undergraduate degree (Fields: Administration, Economics, Accounting Sciences, or related disciplines); CPA-10 certification; Proficiency in computer applications (Microsoft Office suite); Proficiency in negotiation of financial products and services; Knowledge of credit cooperative legislation; Proficiency in customer service techniques; Proficiency in financial markets; Proficiency in sales techniques; Proficiency in credit policies; Proficiency in Central Bank of Brazil (BACEN), Securities and Exchange Commission (CVM), and ANBIMA regulations; Proficiency in financial mathematics; Proficiency in products and services (funding and credit, bank collections, etc). **Benefits:** Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Education allowance, Clothing allowance, Corporate mobile phone, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Food voucher, Transportation voucher


