Browse
···
Log in / Register
Job Summary: A professional who delights customers, presents financial solutions, manages operations and the sales pipeline, with a focus on results and excellence. Key Highlights: 1. Exceptional customer service and personalized financial solutions 2. Ongoing support throughout the operational journey and sales pipeline 3. Collaborating with an experienced and renowned team in the financial market **Let’s pursue the extraordinary together?** **Our Principles** * We speak person-to-person * We pursue the extraordinary * We bring innovation to life * We strengthen ourselves through transparency **Responsibilities and Duties** **Your role will be:** * Delight our customers through exceptional service, clearly, consultatively, and assertively presenting financial solutions; * Conduct customized simulations with partner banks, always seeking the best terms for each customer; * Monitor the entire operational journey—from simulation to quotation—ensuring efficiency, quality, and successful deal closures aligned with governance and compliance practices; * Stay up-to-date on the financing market, identifying opportunities to optimize outcomes and enhance business performance; * Manage and monitor the sales pipeline, ensuring organization, control, and progression of opportunities; * Act as a strategic partner to commercial teams, supporting client engagement and deal closure; * Maintain fluid communication with management, providing relevant information and consistent follow-ups; * Keep customers informed throughout the entire process, delivering a transparent and trustworthy experience; * Follow internal processes and standards, ensuring quality and consistency in deliverables; * Support administrative routines within the area, contributing to operational efficiency; * Focus on results, striving to maximize the impact of your contributions. **Requirements and Qualifications** **What we expect from you:** * Completed or ongoing undergraduate degree in Business Administration, Economics, Finance, or related fields; * Experience in customer service, preferably within the financial or banking sector; * Knowledge of financial products and/or financing, with the ability to conduct simulations and structure customized solutions; * Analytical mindset, with skills to monitor and manage the sales pipeline; * Strong verbal and written communication skills, focused on relationship-building and negotiation; * Familiarity with CRM tools and banking systems is a plus; * Collaborative mindset, with ease working in teams and supporting cross-functional areas. **Additional Information** **At Franq, you will:** * Work alongside experienced and renowned professionals in the financial market; * Develop, grow, and learn skills using best practices and emerging technologies; * Participate in an innovative project that impacts customers’ financial lives and creates new ways of doing business. **We offer:** * CLT employment contract; * Flexible benefits card (Caju) worth BRL 1,033.50; * Fully company-subsidized medical and dental insurance (Bradesco Plan), with no co-payment; * Life insurance; * Partnership with Wellhub (Gympass); * Partnership with Psicologia Viva and Conexa Saúde; * Birthday day off; * Fresh fruit station for Franqers in office-based arrangements. **Diversity and Inclusion at Franq!** At Franq, you have space to be authentically yourself! We value you regardless of race, color, religion, gender identity, nationality, disability, sexual orientation, ancestry, or age. All our positions are open to candidates with disabilities—if this applies to you, please specify it in your application and provide the corresponding CID code. **JOIN US IN PURSUING THE EXTRAORDINARY** Become a Franqer! \#GoFranq
