Description: * Promote customer service; * Provide telephone support to customers; * Meet customer needs; * Contribute to results and achievement of established goals; * Assist in preparing commercial proposals of products and services for customers; * Support maintaining updated customer records; * Direct and expedite customer service; * Assist customers with access support and use of electronic channels; * Help customers regularize their debts; * Formalize approved renegotiation proposals. Requirements: Completed or ongoing Higher Education (Fields: Administration, Economics, Accounting and/or related areas); CPA 10 certification desirable; Computer skills (Office Suite); Knowledge of financial institutions, financial cooperatives; Knowledge of financial products and services; Sales techniques knowledge. Benefits: Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Education assistance, Clothing allowance, Profit sharing, Private pension, Life insurance, Meal voucher, Food voucher, Transportation voucher