Description
Provide personalized customer service, identify customers' visual needs, and offer optical product solutions—including frames, lenses, and accessories—to ensure customer satisfaction and loyalty, while contributing to the store's sales goals.
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* Greet and assist customers courteously and attentively;
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* Identify visual needs and advise on the most suitable products, such as lenses and frames;
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* Present each product’s unique features, including lens characteristics, frame materials, and designs;
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* Assist customers in selecting frames that match their personal style and preferences;
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* Complete sales transactions, issue orders, and track the status of ordered products;
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* Ensure accurate recording of sales in the store’s system;
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* Maintain organization and cleanliness of the sales area and display units;
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* Assist with restocking, organizing, and counting inventory;
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* Follow up on customer satisfaction after purchase and provide support for any questions or necessary adjustments;
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* Participate in customer loyalty initiatives and promotional campaigns;
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* Collaborate to achieve individual and store-level sales targets;
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* Actively participate in training sessions and meetings aimed at continuously improving service quality and performance.
Employment type: Full-time CLT
Salary: R$1\.518,00 \- R$3\.000,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work location: On-site