Receptionist - Position for PCD

Description

Job Summary: Professional responsible for public service in a healthcare environment, performing triage, medical record management, and appointment scheduling, requiring empathy and organizational skills. Key Highlights: 1. Essential public service in a healthcare environment 2. Focus on patient welcoming and process organization 3. Development of empathy and resilience **Job Description:** ---------------------- \-Public Service: Welcome patients. \-Initial Triage: Identify case urgency to ensure proper routing (emergency, scheduled consultation, or procedures). \-Medical Record Management: Create, organize, and update registrations in the healthcare system (e.g., e\-SUS or proprietary systems). \-Appointment Scheduling: Schedule consultations, exams, and follow-ups, managing doctors’ and nurses’ time slots. \-Document Organization: Verify personal documents, vaccination cards, and SUS cards. \-Information Flow: Guide patients regarding vaccination schedules, exam collection times, and medication pickup. **Mandatory Requirements:** ------------------------------ * Education: Completed high school. * Technical Knowledge: Proficiency in Microsoft Office (Excel and Word) and ease of use with digital systems. * Experience: Prior experience in clinical or hospital reception or public service is desirable. * Empathy: Ability to interact with people during vulnerable moments. * Resilience: Maintain composure and courtesy in high-demand or conflict situations. * Organization; * Communication: Clear and concise language. **Desirable Requirements:** -------------------------- * Basic knowledge of the SUS (Unified Health System) operation. * Training/experience in Humanized Care or Secretarial Services. **Employment Type:** -------------------------- CLT **PCD:** -------- YES **Benefits:** --------------- Meal allowance Transportation allowance Salary advance Pharmacy benefit plan Dental plan **Work Location:** ---------------------- Chapecó **Working Hours:** ------------------------ Flexible availability