Prospera Customers Specialist

Description

Prospera Customers Specialist Country: Brazil If you are eager to grow and keep learning, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem whose purpose is to help people and businesses prosper. Here, you can create the new, question and challenge the market. It means embracing both the urgency of now and the vision for the future — always aligned to serve customers in the best possible way. It means being part of a global company that values diversity across all dimensions and fosters a culture of role horizontalism. At Santander, we embrace a horizontal role culture composed of four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customers Specialist, where you will be hired as a Specialist — the primary expert in your area. Your role here will include: Managing client portfolios and prospecting new micro and small entrepreneurs; Conducting in-person visits to our clients; Identifying and acting on potential partnerships; Ensuring customer proximity and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate as a team player Speak Up – I speak openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable compensation; Medical and dental assistance; Meal and food allowances; Life insurance; Childcare or babysitter allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized personal support program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to be ignited? Prospera is Santander’s Microfinance platform, designed to support micro and small businesses in investing in their growth. We support our customers through financial education and guidance on responsible credit usage. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheProsperaSpark