Apprentice

Description

Job Summary: We are looking for someone interested in infrastructure and technical support to assist with requests, resolve hardware/software issues, and help maintain equipment. Key Highlights: 1. Light and collaborative work environment with technical challenges 2. Recognized and rapidly growing IT company 3. Human-centered and flexible culture focused on individual needs **Who Are We?** --------------- We are a corporate technology products company. With over 15 years of history, we are just getting started! We are experiencing strong growth both domestically and internationally while staying true to our core values: combining technical challenges with a light and collaborative atmosphere. For three consecutive years, we have been recognized as the best IT company to work for in the country, and for over 10 years, we have ranked among the best companies in Brazil and Latin America. We are thrilled by this recognition, which motivates us to achieve even more. **Want to join our team? Check out what’s required.** ------------------------------------------------------------ * Completed high school; * Interest in infrastructure and technical support; * Aptitude and enthusiasm for interacting with customers. **What’s not mandatory but could be a differentiator?** ----------------------------------------------------------- * Technical course in Networking or Information Technology. **What will you do daily?** ------------------------------------------ * Support the entire workflow for handling infrastructure and technical support requests for SYDLE employees; * Resolve basic hardware and software issues; * Assist with day-to-day operations related to equipment maintenance, installation, and organization; * Contact and support relationships with suppliers. **Interested in SYDLE and this opportunity?** ------------------------------------------------- It would be amazing to receive your resume and learn about your interest in joining our team! Every submitted resume is reviewed by our HR team, and if yours is selected, we will contact you to invite you to our selection process. So keep an eye on your phone and email — agreed? If your resume is not selected for this position, don’t worry! You’ll automatically be added to our talent pool for future opportunities. **Count on SYDLE!** ---------------------- Our opportunities are open to talented individuals regardless of race, gender, sexual orientation, disability, socioeconomic background, or religion. We want to grow together and believe that the more diverse and authentic our team is, the richer our everyday experience becomes. Therefore, we adopt a differentiated and attentive approach to this topic throughout our selection processes. If you require any special accommodations during our selection process or face difficulties covering travel expenses for evaluations, please let us know — inform HR when scheduling the stages. **Check Out Our Benefits!** ------------------------------ **Individual Needs:** ----------------------------- Each employee has unique needs. Some have large families and wish to include everyone in their health plan; others already have family coverage. Some rely on public transportation, while others own cars and value a parking space. Some prefer dining out, while others prefer grocery shopping to prepare meals at home… So why impose rigid, one-size-fits-all benefits when people’s needs differ? That’s SYDLE — a human-centered, flexible company that cares about its employees’ individual needs. **Some of Our Options:** ------------------------------ * Health and dental insurance plans from Unimed or Bradesco, offering multiple options from these providers — you may include your spouse and children; * As pets are part of the family, we offer exclusive discounts on animal health insurance plans through Dog Life; * A flexible benefits card usable at supermarkets and restaurants. And yes — this benefit continues uninterrupted during vacation so you can keep eating well; * Transportation allowance, if needed; * Access to "Total Pass": a platform offering discounts and access to various gyms and studios. **In Addition, We Also Offer:** ----------------------------- * Support for courses and technical certifications; * Personal accident insurance; * No dress code; * Partnerships with restaurants and other service providers; * Referral bonus for recommending friends to SYDLE job openings; * Differentiated PR policy; * Integration lounge featuring a gourmet area and a spacious open area where you can relax or work in a different environment; * Complimentary snacks, including fruits, grilled sandwiches, and more; * Monthly workplace gymnastics and health blitzes covering diverse topics; * Group activities: Volleyball, Soccer, Boxing, and Guided Meditation are some of the activities you can join; * Enhanced maternity and paternity leave policies, plus a monthly additional allowance per child; * And, of course, an unparalleled friendly and collaborative atmosphere!