Administrative Technical Support Assistant

Description

Job Summary: The professional will record and digitize activities, technical reports, and service reports, as well as electronically submit reports. Key Highlights: 1. Opportunity to work in ICT infrastructure management 2. Assist in connecting people to the future through technological innovation 3. Join a team of experts in Data Center, Networks, and IP Communication **Job Description:** ---------------------- We are specialists in ICT infrastructure, with strong expertise in manufacturing, sales, management, support, and consulting for Data Centers, Networks, and IP-based Communication. We lead the production and supply of intelligent solutions for government and private sectors, while also driving business and people forward through technological innovation. Join us and help connect even more people to the future! Your key responsibilities will include: Recording activities performed by technicians in the Service Desk Manager (SDM) system; Typing technical reports and service reports related to warranty interventions and maintenance contracts carried out by technicians; Digitizing RAT (Technical Service Report); Electronically submitting digitized and attached service reports in SDM, duly signed by requesters. **Mandatory Requirements:** ------------------------------ High school diploma completed; Minimum age of 18 years; Proficiency in Microsoft software (operating system and Office suite). **Desirable Requirements:** -------------------------- Basic knowledge of operating systems; Excel proficiency. **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Flexible benefits (meal and food allowances); Transportation allowance; Dental plan; Wellhub (Gympass); Monthly subsidy for therapy sessions via Zenklub; 10% discount on ZOOM Store products; "Your Referral, Your Reward" program. **Work Location:** ---------------------- Av. Presidente Carlos Luz, 1275 \- Caiçaras, Belo Horizonte \- MG, 31230\-000 **Working Hours:** ------------------------ Monday to Friday, business hours