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Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 Index.\n\n **Job Description** **✨ What You’ll Do**\n\n* Monitor the data orchestration environment (Apache Airflow), ensuring pipelines operate correctly.\n* Collaborate in supporting mission-critical environments, with emphasis on availability and reliability.\n* Support resolution of low- and medium-complexity incidents, and collaborate in resolving critical incidents.\n* Monitor DAG and automated task execution using observability tools and log analysis.\n* Participate in the operational routine of the Operations Center (EGOC-BR), focusing on data resilience and continuity.\n* Collaborate in war rooms to resolve critical IT incidents, perform escalations, and communicate incident status to IT and business teams;\n* Focus on crisis resolution, identify opportunities for process improvement, and document action timelines throughout the incident lifecycle;\n* Attend meetings and implement changes in the IT environment;\n* Manage and prioritize backlogs of incidents, requests, and problems.\n\n \n\n**What We Expect From You**\n\n* Basic knowledge of Linux, infrastructure, and networking concepts.\n* Understanding of servers (on-premise or cloud) and distributed environments.\n* Familiarity with data pipelines and monitoring tools (e.g., Grafana, Zabbix, Prometheus, Datadog).\n* Ability to interpret alerts and logs to support failure resolution.\n* Strong communication skills, collaborative mindset, and sense of responsibility in operational environments.\n* Knowledge of technical ticketing tools (ITSM), e.g., ServiceNow.\n* Willingness to learn about Apache Airflow, observability, and data architecture.\n\n **Nice-to-Have (Not Required)**\n\n* Experience with public cloud platforms (AWS, GCP, or Azure).\n* Exposure to Apache Airflow, dbt, Spark, or other data tools.\n* Knowledge of automation languages (a plus) – e.g., Puppet, CF-Engine, Ansible, Power Automate.\n* Familiarity with automation tools (CI/CD, Terraform, Ansible).\n* Technical English for reading documentation.\n\n **Qualifications** **Qualifications**\n\n* Basic knowledge of Linux, infrastructure, and networking concepts.\n* Understanding of servers (on-premise or cloud) and distributed environments.\n* + Familiarity with data pipelines and monitoring tools (e.g., Grafana, Zabbix, Prometheus, Datadog).\n\t+ Ability to interpret alerts and logs to support failure resolution.\n\t+ Strong communication skills, collaborative mindset, and sense of responsibility in operational environments.\n\t+ Knowledge of technical ticketing tools (ITSM), e.g., ServiceNow.\n\n \n\n**Additional Information** \n\nSerasa Experian is much more than you imagine. With a purpose to create a better future by expanding opportunities for individuals and businesses, we are over 4,000 people in Brazil working across diverse teams and specialties. Here, every skill and form of diversity complements one another—you can do what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with personal commitments and interests, prioritizing well-being.\n\n\nWe are deeply dedicated to being one of the best and most innovative companies to work for in the country, delivering extraordinary experiences and careers for our people. Our strong “people-first” approach is externally recognized through numerous industry certifications: we’ve been awarded Great Place To Work™ in 24 countries and received the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and earning a 4.6 rating on Glassdoor. Each recognition confirms we’re on the right path—creating an ever-better workplace for our talents.\n\n\nExperian Careers — Creating a better tomorrow together\n\n\nFind out what it’s like to work for Experian by clicking here","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766577765000","seoName":"Analista+de+Infraestrutura+de+TI+I","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-brotas/cate-network-sys-admin/analista%2Bde%2Binfraestrutura%2Bde%2Bti%2Bi-6484195394995412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c1ac3bbf-e67f-4f9c-bc79-f58abcfcf452","sid":"d4606acd-5ee5-4331-9a23-d641b686d2c9"},"attrParams":{"summary":null,"highLight":["Monitor Apache Airflow pipelines","Support critical IT environments","Collaborate in incident resolution"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Carlos,São Paulo","unit":null}]},"addDate":1766577765233,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4252","location":"Av. São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil","infoId":"6471797841293112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Supervisor","content":"Want to grow your career at a company that cares about what’s essential?\n\n\nEssencial Nutrição is recognized for its excellence, commitment, and purpose of delivering health, well-being, and joy through food. Here, every person is Essential, and every day is an opportunity to build trust and great stories!\n\n\n\nWe are looking for an **IT SUPERVISOR** to strengthen our team in **São Carlos – SP**.\n\n\n**What you’ll do and how you’ll make an impact (Your Essential Challenge):**\n---------------------------------------------------------------------\n\n\n* **Supervise a multidisciplinary IT team**, integrating data engineering, BI, process automation, system development, and infrastructure—ensuring efficient, secure, and strategically aligned deliveries.\n* **Establish and maintain data governance and management practices**, ensuring data integrity, quality, information security, and compliance with internal policies and applicable legislation.\n* **Manage the corporate data lifecycle**, from collection and integration through analysis and delivery to support strategic decision-making.\n* **Coordinate maintenance, evolution, and integration of corporate systems**, ensuring data consistency and interoperability across business areas.\n* **Plan and supervise automated workflows and processes**, promoting operational optimization, reduced rework, and increased productivity.\n* **Supervise the technology infrastructure** (servers, networks, storage, connectivity, and cloud), ensuring service availability, performance, and scalability.\n* **Implement and reinforce information security policies and controls**, including access management, data protection, business continuity, and compliance with industry best practices.\n* **Manage technology projects**, applying agile methodologies while controlling schedules, costs, resources, and outcomes.\n* **Monitor IT performance indicators**, driving continuous improvement initiatives and increasing technological maturity.\n* **Translate business requirements into technological solutions**, ensuring strategic alignment and positive impact on results.\n* **Promote digital culture and innovation**, encouraging technical and behavioral development of the team and continuous process evolution.\n\n**What we’re looking for in you (Your Essential Approach):**\n-------------------------------------------------\n\n\n* Bachelor’s degree completed in Information Technology, Computer Science, Engineering, or related fields.\n* Prior experience supervising or leading IT teams.\n* Knowledge of data management, infrastructure, information security, and system integration.\n* Experience with agile methodologies and project management.\n* Ability to translate business needs into technological solutions.\n* Preferred qualifications: certifications in governance, security, cloud, or project management.\n\n**Behavioral Competencies We Value (Our Essential Cultural Fit):**\n--------------------------------------------------------------------------------\n\n\n* **Leadership and Mentoring:** Ability to develop people, guide multidisciplinary teams, and foster collaboration.\n* **Systems Thinking:** Understanding end-to-end processes and connecting technology to strategic objectives.\n* **Proactivity:** Anticipating risks and opportunities, proposing improvements and solutions.\n* **Organization:** Managing multiple demands while ensuring clarity, prioritization, and efficiency.\n* **Effective Communication:** Clear exchange with teams, managers, and partner departments.\n* **Focus on Quality and Security:** Commitment to excellence and information protection.\n\n**Benefits (Our Care for You):**\n----------------------------------------\n\n\n\nWe value your well-being and offer a comprehensive benefits package so you feel cared for in every way:\n\n\n\n️ On-site meals \n\nMeal allowance \n\nHealth insurance \n\nDental insurance \n\nPsychological on-call support \n\nNutritional counseling \n\nChildcare assistance \n\n* Day off\n\n\nBirthday Day Off\n**Join something bigger!**\n----------------------------------\n\n\n\nExplore Essencial Nutrição’s world on our website: \n\nhttps://essencialnutricao.com.br/\n\n\n\nAnd follow our daily activities on social media: \n\nInstagram: https://www.instagram.com/essencialnutricao?igsh=aXZwajJyOXE4c2Qw \n\nFacebook: https://www.facebook.com/share/1FMhtJjk5Z/?mibextid=wwXIfr \n\nLinkedIn: https://www.linkedin.com/company/essencialnutricao/posts/?feedView=all\n\n\n**Essencial Nutrição – You can trust us; 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Paulino Carlos, 891 - Centro, Ibaté - SP, 14815-000, Brazil","infoId":"6475006792320212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Support Technician – On-site","content":"Positivo S\\+ is a technology company focused on innovative solutions for various sectors. We are seeking a team of engaged professionals passionate about making a difference.\n\n\nIf, like us, you believe you can make a difference, join our team and grow with us!\n\n### **Key Responsibilities:**\n\n \n\n* Provide **Level 1 Technical Support** for technology, applications, and equipment to internal and external customers.\n* Deliver support for corporate systems, software, and applications (installation, configuration, error correction, relocation, and hardware/software replacement).\n* Perform support activities via ticketing system **ITSM**, remotely or on-site.\n* Provide technical support aimed at maintaining customer platform **availability and performance**.\n* Ensure compliance with customer requirements (**SLA** – Service Level Agreement) regarding the availability of telephony, IT, and infrastructure resources.\n* Monitor ongoing activities until resolution to improve processes and prevent recurrence of issues.\n\n### **Mandatory Requirements:**\n\n \n\n* Proficiency in **Microsoft Office Suite – Intermediate level**.\n* Knowledge of **telecommunication systems and networks**.\n* Experience in technical support routines and customer service.\n\n### **Preferred Qualifications:**\n\n \n\n* Experience with Service Desk / ITSM tools.\n\n### **CLT Employment \\+ Benefits:**\n\n \n\n* On-site work in **PIRACICABA/SP**.\n* Working hours: **Monday to Friday, 8:00 AM to 5:00 PM**.\n* Medical and dental plans.\n* Life insurance.\n* Meal allowance / Food voucher.\n* Transportation voucher.\n* Discount club.\n* Access to Wellhub (gyms) and Mente Tranquila.\n* Discounts on Positivo products.\n* Elleve Performance: Discounts on universities and courses.\n* And much more.\n\n\nIf this opportunity resonates with you and you wish to grow alongside Positivo S\\+, apply now and become part of our team!\n\n\n \n\nMinimum Education: High School Diploma","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766024255000","seoName":"junior-support-technician-presential","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-brotas/cate-help-desk-it-support/junior-support-technician-presential-6475006792320212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"58d5393e-5e31-41c7-ac76-f2260c48146c","sid":"d4606acd-5ee5-4331-9a23-d641b686d2c9"},"attrParams":{"summary":null,"highLight":["Level 1 Technical Support","Corporate Systems Support","CLT Employment with Benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ibaté,São Paulo","unit":null}]},"addDate":1765859905650,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. 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São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil","infoId":"6475014421965112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Support Analyst","content":"Job Description: If you have experience in IT infrastructure, networks, and corporate systems, enjoy solving problems, are communicative, and thrive in a dynamic environment, this opportunity is for you!\n\n\n\nResponsibilities and Duties\n\n* Provide technical support to end users and internal departments, ensuring full functionality of systems, equipment, and networks;\n* Perform preventive and corrective maintenance on workstations, servers, printers, and peripherals;\n* Manage service tickets and track support requests via the support management system;\n* Administer physical (Ethernet) and logical (TCP/IP) networks;\n* Manage infrastructure services such as DHCP, DNS, Active Directory, NPS, Remote Desktop, and Exchange;\n* Configure and maintain firewalls (preferably Fortinet) and load balancing solutions (Citrix Netscaler);\n* Operate virtualization environments (VMware) and storage solutions (Storage/SAN);\n* Perform backups and restorations using tools such as Veeam;\n* Support cloud environment administration (preferably AWS);\n* Ensure information security best practices across all processes;\n* Provide technical support for meeting rooms and internal events, ensuring proper operation of technological resources;\n* Collaborate with the IT team and other company departments to implement solutions and drive continuous improvement.\n\n\n\nRequirements and Qualifications\n\nBachelor’s degree completed in Computer Science, Information Technology, or related fields;\n\n* \n* Minimum of 3 years’ experience in network infrastructure and technical support;\n\n\n\nSolid knowledge of:\n* Physical (Ethernet) and logical (TCP/IP) networks;\n* Office 365 and hybrid identities;\n* Windows and Linux operating systems;\n* Network services (DHCP, DNS, Active Directory, NPS, Remote Desktop, Exchange);\n* Firewalls (preferably Fortinet);\n* Load balancers (preferably Citrix Netscaler);\n* Virtualization (preferably VMware);\n* Storage and SAN networking;\n* Backup tools (preferably Veeam);\n\nCloud environments (AWS);\n* \n\nStrong communication skills and ability to interact effectively with users from diverse departments;\n* \n\nAnalytical, organized, and collaborative mindset;\n* \n\nValid Brazilian driver’s license (Category B);\n* \n* Willingness to travel occasionally and flexibility regarding working hours, including occasional weekend on-call duties.\n\n\n\n2512090203141794249","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765959111000","seoName":"support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-brotas/cate-help-desk-it-support/support-analyst-6475014421965112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d3545e2b-777a-4ad3-8820-a0d0d49d8f4a","sid":"d4606acd-5ee5-4331-9a23-d641b686d2c9"},"attrParams":{"summary":null,"highLight":["IT and Network Technical Support","Corporate Infrastructure Management","Experience with AWS and VMware"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Carlos,São Paulo","unit":null}]},"addDate":1765860501715,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Av. 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In addition to providing technical support, you will also be responsible for logging and tracking support calls, ensuring all issues are resolved in a timely manner.\n \n \n\nPrior experience in technical support is highly valued but not an absolute requirement. If you have a passion for technology and a problem-solving mindset, this may be the perfect opportunity for you. TIVIT values continuous employee development and offers training and internal growth opportunities.\n \n \n\nJoin our team and become part of a company proud of its high-quality services and commitment to innovation. 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São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil","infoId":"6452862178457712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"10332331 - JUNIOR SUPPORT TECHNICIAN","content":"We are **Quality Digital**! Learn more about us:\n\n* **A phrase that defines us** \\- We are experts in IT solutions and passionate about innovation!\n* **To infinity and beyond** \\- We are *\\#borderless*. Our team is spread across Brazil and the world\n* **Our culture** \\- Even when apart, we're together. We hold ceremonies to grow closer, share knowledge, and stay updated on company news!\n* **We are diverse** \\- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting pluralism. Therefore, **here there's space for everyone,** regardless of race, gender, age, sexual orientation, religious belief, or disability.\n* **Our goal** \\- To empower our clients' businesses through innovative and sustainable solutions. 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São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil","infoId":"6452863258112212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Toll Agent I - São Carlos","content":"We are looking for new talents to join our Collection Team\n\n\n\n \n\nOur challenge is to bring people and places closer together, providing excellence in service and ensuring safe travels for our users.\n\n \n\nWe aim to be a reference in highway concessions as a driver of sustainable development in the state of São Paulo.\n\n \n\nDo you have a collaborative profile, enjoy solving problems, performing analysis, and using data to support decision-making?\n\n \n\n\\#JoinEIXOSP\n\n **Responsibilities and duties** \n\nCollect toll fees according to vehicle classification and category, provide correct change in current coins, verify authenticity of banknotes, securely store collected amounts, and issue receipts for received payments. Verify and control coupons. Provide information and distribute campaign communication materials to users, as well as assist in traffic guidance at the toll plaza. 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It oversees more than 1,200 kilometers of road network composed of 12 highways in São Paulo state, passing through municipalities from Rio Claro, in the central region of São Paulo, to Panorama, in the far west, bordering Mato Grosso do Sul.\n\n \n\nThe company began operations in June 2020, investing in infrastructure projects, signage, technology, human resources, and operational services to serve users.\n\n \n\nThe concessionaire administers 263.42 kilometers of SP\\-310 and SP\\-225, between the cities of São Carlos and Rio Claro, and from Itirapina to Bauru, which were already under concession for 20 years, and 958 kilometers of highways previously managed by DER – Department of Highways – consisting of segments of SP\\-284; SP\\-293; SP\\-294; SP\\-331; SP\\-425; SP\\-261; SP\\-304; SP\\-308; SP\\-197 and SP\\-191, connecting municipalities in the regions of Bauru, Marília, and Presidente Prudente.\n\n \n\nThe contract signed with the São Paulo state government foresees investments of R$14 billion in infrastructure and technology over 30 years of concession. 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