Description: Apply quickly by email: Requirements and qualifications: * Completed high school with focus on technology or related fields. * Minimum 1 year of experience in IT technical support. * Knowledge of LAN, VPN, and WiFi network configuration. * Ability to diagnose hardware and peripherals. * Good communication skills and ability to work in a team. Desirable: * CompTIA A+ certification or equivalent. * Experience with Windows Server and Active Directory. * Knowledge of network security (firewalls, VPN). * Ability to produce technical documentation and user manuals. Responsibilities and duties: * Reduce average IT incident resolution time by 20%. * Improve network reliability to 99.9% uptime. * Implement preventive maintenance processes that reduce failures by 30%. * Increase operational efficiency of the support team. Benefits: Gympass, Medical assistance, Dental assistance, Food allowance or meal voucher, Profit sharing (PLR) Working hours: CLT regime – from 09:00 to 18:00 (8 daily hours + 1-hour lunch break) Knowledge: Education: Technical course – SYSTEMS ANALYSIS AND DEVELOPMENT, Electrical Engineering and Electronics, Computer Science – Completed 2512230202491881615