Help Desk Technical Support Assistant

Description

Job Summary: Professional responsible for diagnosing and resolving technical issues, installing software, managing user accounts, and providing general helpdesk support. Key Highlights: 1. Technical problem diagnosis and resolution for computer equipment 2. Helpdesk support via remote and in-person channels 3. Preventive and corrective maintenance of workstations The company is seeking a Help Desk Technical Support Assistant in Ribeirão Preto. **Responsibilities:** Diagnose and resolve technical problems in computer equipment. Replace peripheral components in computers and other devices. Install and configure software and printers in users' environments. Create and manage user accounts in corporate systems. Provide general helpdesk support via remote and in-person channels. Receive and log technical requests in the ticketing system. Perform preventive and corrective maintenance on workstations. Guide end-users on the proper use of tools and systems. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2\.352,09 * Meal Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Career Development Plan **Additional Information:** * Employment Type: Full-time \- On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00\.