Description
Job Summary:
Infrastructure and Operations Leader responsible for managing teams, resolving critical incidents, optimizing systems, and proposing architecture and security improvements.
Key Highlights:
1. Lead the team technically and support advanced troubleshooting
2. Act as 2nd and 3rd level for critical incidents and root cause analysis
3. Propose architecture, security, and performance improvements
The company is seeking an Infrastructure and Operations Leader in Ribeirão Preto.
**Responsibilities:**
Lead the team technically and support advanced troubleshooting. Prioritize requests and ensure delivery quality. Act as 2nd and 3rd level for critical incidents and root cause analysis. Participate in technical meetings with clients and propose solutions. Administer Windows and Linux servers. Manage virtualization environments (VMware, Hyper‑V). Monitor and optimize LAN/WAN networks, VPNs, firewalls, switches, and routers. Automate routines (PowerShell, Bash). Ensure backup, retention, and DRP procedures. Perform on‑site support when required. Propose architecture, security, and performance improvements. Support processes, documentation, and best practices.
Bachelor's degree required. Relevant experience required.
**Compensation and Benefits:**
* Salary: Please submit your salary expectation.
* Meal Allowance
* Transportation Allowance
* Health Insurance
* Dental Insurance
* Life Insurance
**Additional Information:**
* Contract: Permanent \- On‑site.
* Duration: Full‑time
* Working Hours: Monday to Friday, from 08:00 to 18:00\.