Intern

Description

Job Summary: Grupo Sabin is seeking a professional to deliver empathetic customer service, register information, negotiate fees, and ensure data confidentiality within an environment of respect and development. Key Highlights: 1. Provide customer service with empathy and quality 2. Negotiation and persuasion skills 3. Safeguard the confidentiality and security of information If your purpose is to inspire people to care for people, you are in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating in the market for 38 years. We have become a reference group in Diagnostic Medicine, offering over 7\.300 health services — including clinical laboratory analyses, imaging diagnostics, vaccination, and executive health check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and launched last year Rita Saúde, an integrated health services platform. We are recognized across Brazil and Latin America as one of the Best Companies to Work for over 18 consecutive years. Our strong organizational culture emphasizes respect, development, diversity, and inclusion. We have more than 6\.700 employees and operate across 12 states and the Federal District, with 323 units distributed from north to south of the country. Want to learn more about our brand? Visit www.sabin.com.br or follow us on our official social media: LinkedIn Sabin Medicina Diagnóstica \| Instagram @sabinmedicinadiagnostica \| Facebook Sabin Medicina Diagnóstica \| **Responsibilities and Duties** * Provide empathetic and high-quality customer service at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health insurance providers according to each provider’s established policy; * Deliver customer service considering all necessary information for test execution and following company-defined procedures; * Negotiate fees and payment methods with customers (according to company-aligned processes); * Perform other duties relevant to the position; * Safeguard the confidentiality and security of information, complying with information security and data protection policies and regulations. **Requirements and Qualifications** * Currently enrolled in undergraduate or technical education; * Strong interpersonal skills; * Effective communication skills; * Negotiation and persuasion skills; * Prior experience in customer service is desirable. **Additional Information** * **Everyday Benefits:** Transportation Allowance or Fuel Assistance, Meal Allowance or Food Voucher; * **Health and Well-being Benefits:** Health and Dental Plans, Extended Maternity and Paternity Leave, Life Insurance; * *Benefits are subject to change.* A healthcare reference, distinguished in people management and female leadership, committed to sustainable best practices and actively engaged in the communities where it operates, Grupo Sabin was founded in the federal capital in 1984 by two entrepreneurs, Janete Vaz and Sandra Soares Costa. Today, it employs approximately 7,000 professionals united by the purpose of inspiring people to care for people. Present in 14 states plus the Federal District, the company delivers health services with excellence, innovation, and socio-environmental responsibility across 354 units distributed from north to south of the country. Grupo Sabin’s health ecosystem comprises a portfolio of businesses covering clinical laboratory analyses, imaging diagnostics, anatomical pathology, genomics, immunization, and executive health check-ups. Additionally, it includes primary care services, supporting population health management through coordinated care programs and pathways via Amparo Saúde, and the integrated health services platform — Rita Saúde — a digital solution partnering with pharmacies, physicians, and other health professionals to promote accessible, high-quality, and efficient healthcare. With the goal of fostering entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020 — an innovation hub dedicated to promoting and developing startups, encouraging partnerships, knowledge exchange, and building business models that contribute to the healthcare sector grounded in science, efficiency, and customer experience. As a solid, visionary national company with well-established values and a genuine commitment to an ESG agenda, Grupo Sabin provides healthcare and wellness services to support its customers’ health journeys across the entire country. Grupo Sabin maintains the Instituto Sabin, which since 2005 has implemented impactful social initiatives in communities where the company operates, focusing on improving quality of life, well-being, and prosperity, while fostering social innovation. To date, the Institute has positively impacted over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions across Sabin units nationwide. After all, we invest in carefully designed processes to attract individuals aligned with our purpose and values. *Stay alert and avoid scams! We do not charge any fees at any stage of our selection processes.*