E-commerce Analyst

Description

Job Summary: Ensure optimal performance of the e-commerce platform and marketplaces by maintaining an updated website, properly registered products, and fully functional online operations, with support for marketing activities. Key Highlights: 1. Operational support to the marketing team 2. Management and updating of products and advertisements on e-commerce platforms 3. A rapidly expanding department with significant growth potential The company operates in the retail fashion market for men, women, and children, handling all aspects of production, garment manufacturing, and embroidery for T-shirts. **Primary Mission** Ensure optimal performance of the company's e\-commerce platform and marketplaces by maintaining an updated website, correctly registered products, and fully operational online transactions. Responsible for executing operational and technical support tasks for the marketing team and virtual store management. **Main Responsibilities** Provide operational support to the marketing team (budgeting, research, content organization, etc.); Process sales made via the website and marketplaces; Register and update products, descriptions, images, and tags; Manage and update listings on Mercado Livre; Monitor orders, exchanges, returns, and customer messages; Edit images and banners on the platform; Perform weekly shopping cart activations and recovery actions; Collect feedback and encourage product reviews; Analyze performance metrics and prepare sales reports; Suggest improvements to website layout and customer experience; Execute basic digital marketing actions and coupon updates; And other related duties. **Requirements** Prior experience with e\-commerce platforms and marketplaces is required, especially with proprietary websites and Mercado Livre, preferably involving retail or consumer goods. Basic knowledge of digital marketing, photo editing, product optimization, and proficiency with spreadsheets and reporting tools. Analytical capability to monitor results and prepare reports. A completed or ongoing undergraduate degree in Marketing, Business Administration, Advertising and Public Relations, Communications, or related fields is desirable. **Company and/or Position Advantages** A rapidly expanding sector with substantial growth opportunities; An established company in the market.