High School Intern

Description

Job Summary: Internship in a call center focused on customer service and debt negotiation, with development of behavioral and professional skills. Key Highlights: 1. Opportunity to experience the corporate environment in practice 2. Mentorship by a dedicated team prepared to support and teach 3. Development of communication, argumentation, and active listening skills PAID INTERNSHIP in a call center. 6-hour daily schedule, available in Morning (8:00 AM–2:00 PM) or Afternoon (2:00 PM–8:00 PM) shifts. We offer: Monthly stipend of R$1\.000,00 \+ performance bonuses \+ Transportation Voucher (no employee deduction). **REQUIREMENTS:** **Be at least 16 years old;** **Currently enrolled in regular High School education, 1st, 2nd, or 3rd year.** **Responsibilities:** During your internship, you will have the opportunity to experience the corporate environment in practice, focusing on customer service and the development of behavioral and professional skills. You will receive close mentorship from a dedicated team prepared to support and guide you from day one. You will learn how to conduct telephone-based customer service, primarily focused on debt negotiation. You will learn how to manage conversations with customers, understand financial situations, and seek amicable agreements with support from leadership and company systems. In summary, your responsibilities will include: * Contacting a customer with an overdue payment installment and identifying the reason for the delay. * Offering conditions to settle the outstanding debt. * Recording information in the system and tracking follow-ups. All of this aimed at developing your communication, argumentation, active listening, and workplace organization skills. You will receive continuous guidance—especially during your first days—from the Training and Operations teams, and your professional growth will be closely monitored through feedback, behavioral assessments, and performance evaluations throughout the internship. The **Pasquali Internship Program** is a source of pride for us. It was designed to help young people build their professional journey based on real-world experiences, continuous learning, and extensive mentorship. Over the 12-month period, you will participate in quarterly training sessions covering topics such as time management, resilience, communication, teamwork, and more. Job Type: Internship Contract Duration: 12 months Compensation: R$1\.000,00 per month Benefits: * Transportation Voucher Selection Question(s): * Which year of high school are you currently attending? What is your class schedule? Work Location: On-site