Receptionist

Description

A well-established veterinary clinic with 20 years of market presence is hiring: Previous experience in public-facing roles; WhatsApp and computerized systems; We seek candidates with strong communication skills, organizational ability, dynamism, empathy, ease working in teams, and interpersonal relationship skills; Preferred: Experience in veterinary clinics or hospitals; Availability to work from Monday to Saturday is required. RESPONSIBILITIES: Greeting and welcoming pet owners and patients; In-person, telephone, and WhatsApp-based customer service; Scheduling and confirming consultations, follow-up visits, diagnostic tests, and surgeries; Managing the medical schedule and controlling same-day appointments; Registering and updating patient records and client information; Providing basic guidance regarding preparation for consultations, tests, and hospitalizations; Managing patient flow and supporting reception organization; Receiving payments, issuing invoices, and closing the cash register; Communicating between the veterinary team, hospitalization staff, and pet owners; Assisting in the sale of clinic products and services; Organizing documents and administrative routines; Providing empathetic and professional support in sensitive situations. *** Meal allowance: BRL 14.00 per workday + food allowance averaging BRL 200.00/month *** For those using a car or motorcycle, the company provides fuel assistance; for bus users, transportation allowance is provided *** Please review your Indeed profile before applying (include job responsibilities and employment periods in month/year to month/year format) / Attach an updated resume. Compensation: BRL 1,931.00 per month Benefits: * Childcare allowance * Life insurance * Food allowance * Meal allowance * Transportation allowance Workplace: On-site