Operational Performance Analyst

Description

Job Summary: Professional responsible for monitoring and analyzing performance indicators, creating executive reports, and supporting leadership in daily management and team development. Key Highlights: 1. Manage performance indicators and operational performance 2. Develop result and improvement materials and reports 3. Support leadership in daily management of activities and teams **Responsibilities** * Monitor and track performance indicators, with focus on targets, deadlines, and KPIs. * Input, analyze, and present performance and operational efficiency indicators, as well as support team training on tool usage. * Track deadlines, responsible parties, and status of actions derived from performance analyses. * Create materials that translate results and improvement opportunities. * Proactively maintain execution discipline and model evolution. * Support leadership in daily activity management by scheduling tasks and conducting daily follow-up with employees, ensuring predictability, organization, and alignment with delivery deadlines. * Generate executive reports containing data on activity volume, productivity per department, completed deliverables, and outstanding operational tasks at the office. * Train and develop new leaders and operational team members on performance management routines, ensuring standardization and continuity of implemented practices. * Serve as technical and cultural reference for maintaining the implemented management model, acting as the liaison between senior management and team leaders. **REQUIREMENTS AND QUALIFICATIONS:** * Completed or ongoing undergraduate degree in technology, data analysis, engineering, business administration, or related fields. * Experience in roles related to indicator management, operational performance, or project management. * Experience in controller functions. * Expertise in data reading and interpretation. * Intermediate/Advanced Excel knowledge. * Advanced Power BI knowledge. * Strong verbal and written communication skills. * Proactivity. * Ability to collaborate effectively and build positive interpersonal relationships with colleagues. Employment Type: Full-time CLT Compensation: R$4.000,00 - R$5.000,00 per month Benefits: * Medical insurance * Dental insurance * Education allowance * Free parking * Life insurance * Food allowance * Meal voucher * Transportation voucher