Intern - Customer Service Representative

Description

Job Summary: Elizah is seeking an Intern to work in the Customer Service department, supporting requests, monitoring sellers, and tracking orders and returns to ensure the best shopping experience. Key Highlights: 1. Support customer service department requests 2. Monitor seller interactions and track orders 3. Ensure the best shopping experience for customers Join Elizah! We are a women's fashion production line that consistently delivers innovation and exclusive designs to our customers, with wholesale and retail distribution across Brazil! Visit our website: useelizah.com.br We are hiring an Intern for our Customer Service department. **Requirements:** Currently enrolled in a Technical or Higher Education program in Logistics, Marketing, or Business Administration; Proficiency in Microsoft Office (Excel, Word, PowerPoint); Good typing skills; Strong communication skills; Organizational skills; Teamwork; **Responsibilities:** Support customer service department requests, monitor seller interactions, track orders and returns, assist customers in resolving issues and fulfilling any necessary requests, oversee all deliveries and communicate with our partners, manage returned items related to website purchases, monitor updates to the company website, and ensure the best shopping experience for our customers. **Internship Schedule:** Monday to Friday, from 10:00 AM to 5:00 PM, with a 1-hour break. Internship stipend: BRL 1,000.00 per month **Benefits:** Group life insurance, meal voucher of BRL 330.00 per month, transportation allowance, employee discount on purchases at the company website, Medicar medical and dental health plan. Job Type: Internship Contract Duration: 12 months Compensation: BRL 1,000.00 per month Benefits: * Life insurance * Food allowance * Meal allowance Selection Question(s): * Are you currently enrolled in a technical or undergraduate program in Logistics, Administration, or Marketing? Work Location: On-site