Description: * Bachelor's degree in Business Administration, Marketing, Advertising and Public Relations, or related fields; * Experience with the Mercado Livre platform; * Proficiency in Microsoft Office suite; * Familiarity with e-commerce platforms (e.g., Tray, Nuvemshop, VTEX, or similar) is preferred; * Strong typing, writing, and communication skills. * Perform comprehensive and strategic product listings on the company's online store, with a focus on optimization for the Mercado Livre platform (including titles, descriptions, images, and keywords). * Develop promotional materials such as banners and email marketing campaigns aligned with the company’s marketing initiatives to drive traffic and conversions. * Respond to and support customers via email, chat, and phone, resolving product-related inquiries and ensuring a positive purchasing experience. * Prepare and update managerial reports containing performance indicators and relevant metrics to support strategic decision-making. * Support planning and logistics teams to ensure alignment among inventory levels, delivery timelines, and commercial campaigns. * Monitor and analyze digital performance metrics—including website traffic, user behavior, sales conversion rates, and digital marketing campaign performance—and propose continuous improvements. 2512130202201650954