Description: If you are passionate about technology, enjoy helping people, and believe in the power of innovation to transform public administration, this opportunity may be right for you. We are seeking a professional who will make a difference in supporting our clients, ensuring that tax-related systems operate with excellence and generate positive impact in the daily operations of public agencies. Responsibilities and Duties * Resolve client inquiries, provide technical support, and log all support interactions provided to clients; * Report and document how issues were resolved, creating a searchable history for the team; * Author system user manuals for client distribution, detailing procedures for each system routine; * Provide technical support to clients; * Willingness to travel is required; * Deliver training sessions to clients; Requirements and Qualifications * Currently pursuing or holding a bachelor’s degree in Administration, Public Administration, Accounting, or Information Technology. * + Customer service techniques + Preference for experience in the public sector + SQL database knowledge + Strong communication skills + Willingness to travel 2512080202191854290