Description
Job Summary:
A metallurgical manufacturing company is seeking a solution-oriented Commercial Attendant to provide customer support, manage orders, and handle administrative tasks—with emphasis on accuracy and logical reasoning.
Key Highlights:
1. Multi-channel customer service and order processing with logical reasoning.
2. Proactive demand management and operational support.
3. Professional communication and organization for simultaneous customer service.
**Position: Commercial Attendant (Metallurgical Industry)**
**Location:** Ribeirão Preto \- SP \| \| North Zone
A growing metallurgical manufacturing company seeks a professional to support customers and manage orders. We are looking for a **solution-oriented** candidate focused on accuracy and daily result delivery.
**Main Responsibilities:**
* **Multi-Channel Customer Service:** Provide clear and efficient in-person (counter), telephone, and WhatsApp service.
* **Order Processing:** Prepare quotations and verify data requiring consistent application of **logical reasoning and mathematical calculations**.
* **Demand Management:** Organize message and order workflows to ensure customer requests are completed promptly.
* **Operational Support:** Assist with counter- and shipping-related administrative routines.
**Profile and Requirements:**
* **Calculation Proficiency:** Comfort with basic mathematical operations for quotations and measurements.
* **Operational Proactivity:** Ability to independently identify and resolve departmental demands.
* **Professional Communication:** Strong written and verbal communication skills to represent the company to customers.
* **Organization:** Discipline to manage multiple concurrent service channels.
**Additional Information:**
* **Salary:** R$ 1\.912,00\.
* **Meal Allowance:** R$ 450,00\.
* **Work Schedule:** Monday to Friday.
* **Working Hours:** 7:30 AM to 12:00 PM and 1:00 PM to 5:18 PM\.
Compensation: R$1\.912,00 \- R$2\.362,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Selection Question(s):
* To proceed with scheduling your interview, please confirm: This position requires active use of telephone and WhatsApp for frequent customer contact. Are you comfortable proactively making calls and directly resolving issues with customers?
Education:
* Completed High School (Mandatory)
Work Location: On-site