Job Summary: Professional to carry out administrative/operational credit department processes, including credit analysis, collections, and customer service. Key Highlights: 1. Credit analysis and collections 2. Customer service and customer database updates 3. Company with over 100 years of history and values **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes; Zema acts! In line with our core values—work ethic, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals interested in becoming part of one of the best companies to work for! **Learn more about our history:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Carry out administrative/operational credit department processes, such as: customer credit analysis according to pre-established procedures, customer database updates, and credit protection agency inquiries. Conduct collections from delinquent customers. Provide customer service to clarify inquiries. Issue payment slips and manage payment tracking. Maintain up-to-date customer records. **Requirements that enhance your candidacy:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Exclusive partnership discounts on various services and products. Diversity & Inclusion We strive seriously to promote and build Diversity & Inclusion within the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None