Fixed Customer Service Representative

Description

Job Summary: We are seeking communicative and proactive customer service representatives to assist customers by providing information, clarifying doubts, and resolving issues with empathy. Key Highlights: 1. Provide customer service with courtesy and efficiency 2. Maintain good relationships with customers 3. Resolve problems and conflicts efficiently and courteously **Job Description:** ---------------------- We are looking for customer service representatives to join our team. If you are communicative, proactive, enjoy interacting with people, and possess empathy to handle diverse situations, this position is for you! The Customer Service Representative is responsible for assisting customers by providing information, clarifying doubts, and resolving issues. Responsibilities: \- Assist customers in person, by phone, or via e\-mail, providing product and service information courteously and efficiently; \- Record customer complaints, suggestions, and compliments; \- Maintain good relationships with customers; \- Resolve problems and conflicts efficiently and courteously; \- Participate in training programs to improve customer service; \- Follow company policies and procedures to ensure service safety and quality; \- Keep the workplace clean and organized. **Mandatory Requirements:** ------------------------------ * Completed high school education; minimum age: 18 years **Employment Type:** -------------------------- CLT **PCD (Persons with Disabilities):** -------- NO **Salary:** ------------ $1,621\.00 **Benefits:** --------------- Transportation allowance \- VA R$ 410.30 \- Health insurance \- Dental insurance \- University tuition partnership. **Work Location:** ---------------------- Parnamirim **Working Hours:** ------------------------ Mon\-Fri 09:00 to 18:00 and Saturday 09:00 to 13:00