At Petz, we believe diversity is the foundation for a more creative, human, and innovative environment. We value differences because we know they foster richer connections, bolder ideas, and more transformative outcomes. We are Brazil's largest pet ecosystem — and this is only possible thanks to the collaboration of diverse people and companies, all united by a shared purpose: animal welfare. If you're looking for a light-hearted, collaborative workplace with a straightforward spirit and passion for results (and pets), you’ll feel right at home with us. Here, authenticity is welcome and growth is possible. We want you to be yourself — so together, we can be Petz. **Responsibilities and Duties** * Responsible for people management, planning, operational management and execution for the store, inventory quality control — all aimed at ensuring enchanting service for internal and external customers, adherence to company standards, dissemination of the company’s mission, vision and values, and definition of strategies to achieve business results; * Ensure delivery of operational results through execution and control of all operational processes; * Contribute to motivating the store team by maintaining a positive work environment aligned with company values; * Ensure excellence in customer service at the store through continuous team training; * Keep the store team informed and aligned with store operational goals by holding daily team meetings; * Ensure administrative processes are executed within established deadlines through daily activity monitoring; * Guarantee that store opening and closing procedures are performed according to defined protocols, via team training and activity oversight; * Support integration across service and product areas through monitoring, visits to technical departments, and ongoing dialogue. **Requirements and Qualifications** * Completed undergraduate degree; * Availability to work on a 6x1 rotating schedule; * Experience leading retail stores; * Proficiency in Excel. **Additional Information** **Medical Assistance** Available after the probationary period, to safeguard your health with security and quality. **Dental Assistance** Available within 30 days of hiring, ensuring your well-being from day one. **Profit Sharing Program (PLR)** Bonus tied to individual and company performance. **Petz Discount Club** Exclusive discounts and cashbacks with over 700 partners nationwide. Save on what truly matters! **Pharmacy Benefit (Vidalink)** Purchase medications with direct payroll discounts — without straining your budget. **Birthday Day Off** You deserve to celebrate! Enjoy a paid day off during your birthday month (available after 6 months of employment). **Clubz Petz Diamante** 30% discount on bathing & grooming services 5% **CashPetz** on purchases at physical stores and online Free shipping and no service fee on online orders (economy/standard delivery) 30% **CashPetz** on consultations, vaccinations, and exams at Seres network clinics Access to exclusive content **Internal Training for Pet Groomers** Want to work in pet aesthetics? We’ll train you to professionally serve at our Aesthetic Centers. **GymPass or TotalPass** Access to gyms, studios, and wellness activities after 30 days of employment. **Indica Petz** Refer friends to join our team and earn exclusive rewards. Those who refer, shine! **PETernity Leave** Because pets are family too — a special time for you to care for your new household member. **Movimenta Petz** Our internal mobility program. Grow with us — we have numerous success stories! **SESC Partnership** Discounts, cultural and sports activities, and access to leisure programs nationwide. **Life Insurance** To provide security and peace of mind for you and your family. **UniPetz** Our online development platform, designed for you to learn and grow at your own pace. **Meal Voucher or Food Allowance** Benefit granted per the current policy of your region. **Transportation Voucher** We ensure your commute with comfort and responsibility. **Petz’s purpose** is to create value and deliver the best possible experience in the relationship between pets and their guardians. To make this possible, our **vision is to be globally recognized, by 2025, as the best pet-sector ecosystem.** With an omnichannel strategy integrating not only physical and digital channels but also product and service segments, **we are a comprehensive solution platform for pets.** Our proposition is to offer customers a differentiated shopping and service experience in our physical stores, along with speed and convenience across our digital channels. **Yes — we aim to be present in every moment of our customers’, guardians’, and pets’ lives.** We also operate Brazil’s largest **network of pet aesthetic centers**, and under the **Seres** brand, the country’s most extensive network of veterinary clinics; additionally, through Brazil’s largest national dog and cat adoption program, **Adote Petz**, we foster the emotional bond between guardians and their new best friends. And we haven’t even mentioned **Petz-branded products**, already exceeding 300 items available across all our stores — **market leaders in all 25 product categories offered**. With annual revenue growth exceeding 40%, this reflects our strength, innovation, and commitment to delivering high-quality products to our customers. Gradually, this ecosystem continues expanding and strengthening with the arrival of major pet-sector brands joining the Petz Group, including: **Zee.Dog, Cansei de Ser Gato, Cão Cidadão, and Petix.** Cool, right? Our omnichannel strategy brought us here — making us **market leaders**, and a company that **doubles in size every two years**. Yet we remain tireless, knowing there’s much more to accomplish. That’s why we’re investing further in strengthening our ecosystem of services and products, and hiring talent even better than ourselves — to continue reaching ever-higher goals and achieving outstanding results. And you — do you want to join this team of **people passionate about pets?** Work in a **straightforward, welcoming environment**, where we respect each other? Where your efforts are recognized and results rewarded? And above all, where we **delight our customers and take genuine pleasure in serving?** If you answered “yes” to all these questions, then **join the \#EcossistemaPetz \#SomosPetz.**
João Silva
Indeed · HR
João Silva
Indeed · HR
