Job Summary: We are seeking an engaged professional to optimize processes, manage KPIs, and support strategic decision-making in a collaborative and continuously learning environment. Key Highlights: 1. Welcoming and collaborative environment 2. Focus on innovation and social impact 3. Opportunity for continuous learning Although cars play a fundamental role in the lives of many people, only 25% of Latin America’s population has access to one. That’s why Kovi was born: to change this statistic! We believe everyone deserves the opportunity to drive their own lives, and in pursuit of this purpose, we work every day to create accessible, flexible, and simple mobility solutions. Today, we already offer rental plans under the unprecedented “pay-as-you-use” model, car purchases without credit analysis, and simplified auto insurance enrollment. And we aim to continue promoting inclusion through efficiency and innovation! The challenge is great—but our desire to make a difference is even greater! We’re looking for incredible people to join this revolution. Here, you’ll find a welcoming, collaborative, and continuously learning environment. \#JoinKover! ### **Kovi Team:** Being a Kover means being exceptionally engaged when it comes to challenges. We love people who care about others, who have sparkle in their eyes and abundant enthusiasm to change the world. If you believe in a world where everyone has the opportunity to drive their own life, come be \#Kover! **Responsibilities and Duties** * Conduct studies, diagnostics, and reviews of activity workflows; * Develop and update KPIs and dashboards; * Monitor controls; * Plan and implement process improvements; * Collaborate across business areas; * Create and update work materials (presentations, manuals, work instructions); * Perform administrative routines (procurement, payments, inventory controls, etc.); * Support managers with supporting materials and data for decision-making. **Requirements and Qualifications** * Knowledge of KPI and dashboard design; * Advanced Excel and basic SQL required; * Knowledge of process management and continuous improvement; * Ability to create presentations, manuals, and other work materials; * Interest in technology and risk management; * Proficiency in using operational systems; * Analytical profile — Conduct qualitative and/or quantitative analyses for decision-making; * Critical thinking — Prioritize tasks and define necessary actions rationally; * Proactivity — Take initiative independently; * Teamwork — Collaborate effectively with peers in daily activities; * Strong communication — Clearly convey ideas and messages to others; * Customer empathy — Customer-centric mindset; * Task execution — Perform activities autonomously, requiring minimal guidance or supervision from managers; * Content expertise — Profile of a collaborator knowledgeable about assigned activities and capable of handling basic/complex daily challenges. **Additional Information** **What You’ll Find Here:** **Life Insurance:** To protect our greatest asset: our Kovers. **Health Plan:** It’s important to take care of yourself and stay well. **Dental Plan:** So you can flash that beautiful smile! **Flash Card:** Your meal and/or food allowance on a single card! After all, as the saying goes: “An empty stomach cannot stand upright!” **SESC Partnership:** Benefit enrollment available after 90 days of employment. **Transportation Allowance or Fuel Allowance:** Your choice—how you get around is entirely up to you. **Parents and Children:** Daycare assistance, extended maternity leave (180 days), and extended paternity leave (20 days). **Wellhub:** All Kovers are eligible to exercise with part of the cost subsidized by Kovi. **Kovenção:** A meeting held by Kovi’s leadership with the entire company to keep everyone informed about the business status. About Kovi At Kovi, we believe mobility changes directions. Founded in 2018 with a clear purpose—to create opportunities for everyone to drive their lives—we are now recognized for delivering innovative solutions to customers, advancing financial inclusion and autonomy for those who move cities. More than a tech company, we’re a team passionate about real impact. Here, we combine data, empathy, and boldness to build a fair, sustainable, and accessible ecosystem—and this is only the beginning. Our Culture Our culture is alive, diverse, and collaborative. We value curious people who learn quickly, think differently, and co-create. At Kovi, you have the freedom to be yourself and space to grow beyond your wildest imagination. We believe in innovation as the engine of change. That’s why we encourage new ideas, experimentation, and data-driven decisions. We’re also driven by a strong sense of ownership: every person here is the protagonist of their journey. Diversity matters. Inclusion matters too. That’s why we’re committed to building a safe, respectful, and welcoming environment for everyone. Shall we go together? If you seek purpose, real challenges, and want to join a team reinventing the present to build a fairer future, your place may be right here.