Junior Quality and Innovation Management Analyst

Description

Job Summary: Junior Management and Innovation Analyst focused on analysis, support, documentation, and implementation of improvements and strategies for the company. Key Highlights: 1. Analyze and support access and system management. 2. Create and analyze KPIs for the department and other company areas. 3. Contribute to implementing an innovation culture. What you need to become a **Junior Management and Innovation Analyst** at the fastest-growing company in Southern Brazil *\#VemSerOsir* **Responsibilities and Duties** * Analyze and support the access management process for used systems: granting, modifying, and revoking access; * Create, organize, and analyze departmental and cross-functional KPIs; * Document internal departmental procedures; * Document and monitor departmental activities: manuals, work instructions, and operational procedures; * Record information discussed during meetings attended; * Contribute to implementing and promoting the organizational innovation culture; * Develop and implement quality tools focused on continuous improvement of internal policies and procedures; * Develop strategic project plans: planning, communication, monitoring, and deadline control; * Ensure, organize, and document process improvement routines: analyzing workflows, bottlenecks, and existing inefficiencies; * Propose and implement improvement plans according to needs and identified problems; * Participate in and mediate strategic alignment sessions involving other organizational departments; * Validate and communicate document change requests to the Legal Department; * Prepare process analysis and departmental KPI reports; * Develop, monitor, and deliver department-specific training; * Comply with defined work and quality standards within your area; * Comply with all existing company policies; * Perform other duties related to your role as determined by management. **Requirements and Qualifications** * Reside in Pelotas/RS; * Completed or ongoing undergraduate degree in Administration, Production Engineering, or related fields; * Proficiency in Microsoft Office, Google Apps, and spreadsheets; * Valid driver's license (Category B or AB) is a plus; * Availability for flexible working hours and business travel. **Additional Information** Benefits and Advantages of Being an OsirLover * Meal Allowance * Health Insurance * Institutional plan discount for Osir customers who are employees * Emotional Support Program: Osir Always by Your Side! * Benefits Club offering discounts at: educational institutions, English courses, gyms, dental clinics, and other businesses Osirnet’s purpose is to spark a smile of satisfaction among those who work here! We consistently seek the best telecommunications solutions. We strongly believe in connectivity, which is why we proudly celebrate our pioneering role in radio-based access and our innovative fiber-optic technology. Over our 20-year history, we serve 36 cities, connecting Southern Rio Grande do Sul to the world. Today, we have over 600 employees and, through innovation and customer focus, strive to deliver top-tier services while expanding our coverage. Aligned with our mission to impact the communities where we operate, we aim to build a more plural and diverse organization. Focusing on the smiles of the people we serve, retain, and partner with, Osirnet is increasingly committed to developing spaces where innovation, proposal-making, and impact on our customers can thrive. We believe that a socially responsible company can bring not only smiles but also positive experiences to those in need. Osirnet seeks to connect people and services through a strong connection that goes beyond what the eyes can see. Here, you’ll gain human and professional development experiences. \#VemSerOsir