What you need to become a **Technical Relationship Assistant** at the fastest-growing company in southern Brazil *\#JoinOsir* **Responsibilities and duties** * Wi-Fi network equipment configuration; * Digital platform support; * Phone customer service; * Connection monitoring; * Assisting customers with no access, slow connection, or browsing difficulties; * Field technician support; * Equipment and technology replacement; * Upgrades and downgrades; * And other related activities. **Requirements and qualifications** * Reside in Pelotas/RS; * Completed or ongoing technical or higher education in Networking, ADS, or related fields; * Basic knowledge of Networks; * Proficiency in Office Suite; * Computer literacy; * Flexible availability. **Additional information** Benefits and advantages of being an OsirLover * Food Allowance * Health Insurance * Gympass * Discount on institutional plans for employees who are Osir customers * Emotional Support Program: Osir Always by Your Side! * Benefits club offering discounts at educational institutions, English courses, gyms, dental clinics, and other companies The purpose of Osirnet is to bring a smile of satisfaction to everyone who works here! We constantly seek the best telecommunications solutions. We strongly believe in connectivity, proudly celebrating our pioneering role in radio-based internet access and innovative Fiber Optic technology. Throughout our 20 years of history, we have expanded to 36 cities, connecting southern Rio Grande do Sul state to the world. With over 600 employees, through innovation and customer focus, we strive to deliver the highest quality services and continue expanding our coverage. Aligned with our mission to positively impact the communities we serve, we aim to build an increasingly plural and diverse organization. Focused on bringing smiles to those we serve, retain, and partner with, Osirnet is increasingly committed to creating spaces where innovation, proposals, and positive impacts on people can flourish. We believe that a company committed to society can offer more than smiles—it can deliver great experiences to those in need. Osirnet strives to connect people and services through a strong connection beyond what meets the eye. Here, you can gain experiences that develop you as a person and, consequently, as a professional. \#JoinOsir