Customer Service Representative Position

Description

Job Summary: Acquire and enroll new members through external outreach, presenting benefits and services, and provide occasional support for internal administrative tasks to ensure accurate registration and member service. Key Highlights: 1. Acquire and enroll new members through external outreach 2. No prior experience required 3. Opportunity to develop communication and negotiation skills POSITION: MEMBER ACQUISITION AGENT Position Objective Conduct member acquisition and enrollment via external outreach, presenting the entity's benefits and services, as well as providing occasional support for internal administrative tasks, ensuring accurate registration and service delivery to members. ⸻ Main Activities and Responsibilities External Activities: * Visit local workplaces and events to present the entity and its benefits; * Clarify doubts regarding membership, rights, and services offered; * Carry out the membership process, collecting necessary data and documents; * Guide interested individuals on fees, contribution methods, and membership terms; * Represent the entity ethically, respectfully, and institutionally. Internal Activities (occasional): * Register and update member data in systems or paper forms; * Provide in-person and/or telephone service to members; * Assist in organizing documents, forms, and reports; * Support administrative tasks related to service and membership areas. \* * ⸻ \* * Competencies and Skills * • Strong verbal and interpersonal communication; * • Aptitude for outreach and negotiation; * • Organization and attention to detail; * • Commitment and responsibility; * • Ability to work in both external and internal environments. \* * ⸻ \* * Requirements * • Completed high school education * • No prior experience required (experience in customer service or acquisition is a plus); * • Availability for external activities. * \*. Driver's License (Class B) \* \* * ⸻ \* * Work Schedule: 8 hours per day, Monday to Saturday, totaling 200 hours per month Employment Type: Full-time, Permanent CLT Compensation: R$1\.765,00 \- R$2\.000,00 per month Benefits: * Meal allowance * Transportation allowance Selection Question(s): * Driver's License (Class B)