Sales Development Representative (SDR)

Description

Job Summary: We are seeking an SDR to join Vistto Online's sales team, responsible for qualifying B2B leads, conducting consultative conversations, and converting opportunities into strategic sales meetings. Key Highlights: 1. Experience in B2B lead qualification and consultative conversations 2. Close collaboration with the sales team to optimize the process 3. Real opportunity for career advancement in a rapidly expanding market **About the Role** We are looking for an SDR (Sales Development Representative) to join Vistto Online's sales team. If you enjoy speaking with people, understanding business needs, and transforming opportunities into strategic sales meetings, this role is for you. We seek someone with experience in B2B lead qualification, capable of conducting initial conversations with potential customers arriving through our marketing channels. The professional will be responsible for understanding the company’s current situation, identifying pain points and opportunities, and routing qualified leads to meetings with our sales team. The SDR will handle initial inbound lead outreach via WhatsApp, phone calls, and social media, conducting structured and consultative conversations to ensure each opportunity arrives well-prepared for the closing stage. We are looking for someone organized, communicative, and results-oriented, who can conduct strategic conversations with decision-makers and contribute to growing our sales pipeline. **Responsibilities:** * Perform initial screening of inbound leads, evaluating each contact’s potential to ensure only the most qualified leads advance in the sales pipeline, aligned with Vistto’s ICP; * Contact leads promptly and effectively, delivering excellent initial service and increasing conversion chances; * Document all interactions in the CRM, ensuring the team has access to complete and up-to-date information on each lead; * Collaborate closely with the sales team to ensure qualified leads are ready for the closing process; * Monitor performance KPIs and suggest continuous improvements to lead qualification and engagement processes; * Ability to “sell” the meeting with the closer; * Collect lead feedback and share insights with marketing and sales teams to optimize lead acquisition and outreach; (uncertain whether this belongs here or in post-sales, as we do not yet have post-sales) * Identify bottlenecks in the pre-sales funnel and propose solutions to increase conversion; * Suggest and implement A/B tests of outreach approaches, messages, and contact channels based on data; * Share templates, outreach techniques, and learnings from daily operations with the team. **Requirements:** * Prior experience in pre-sales, SDR, or similar roles. * Agility in responding quickly to new leads; * Ability to conduct consultative conversations; * Excellent written and verbal communication skills; * Organizational skills to manage a high volume of leads in the CRM; * Discipline in managing the pipeline and follow-ups; * Ability to operate across multiple channels (email, phone, WhatsApp, and social media); * Adaptable copywriting tailored to persona and job title; * Creativity to re-engage leads that “cool off”; * Focus on goals and results: Determined drive to pursue targets and objectives. * Strong calendar management to ensure quality in scheduled meetings. **What We Offer:** * Employment: PJ (Individual Entrepreneur). * Compensation: Fixed salary (to be negotiated) + Scalable commission (uncapped, performance-based — OTE methodology). * Cost Allowance: Transportation allowance and travel reimbursement for technical visits/meetings. * Growth: Real opportunity for career advancement in a rapidly expanding market. Compensation: Starting at R$2,000.00 per month Work Location: On-site